Service Desk Engineer

1 Tech Staffing Ltd
London
Service Desk Engineer

MSP - Central London

Up to £32,000

Are you a confident Service Desk Engineer with experience in a Managed Service Provider (MSP) environment? Do you thrive on delivering excellent customer service and want to be part of a company that truly supports your growth?

We’re working with a leading MSP based in Central London that’s looking for a proactive and ambitious Service Desk Engineer to join their support team.

Key Responsibilities:

* MSP background essential - you're used to a fast-paced, client-focused environment

* Strong experience with Microsoft Office 365 (Outlook, Teams, SharePoint, OneDrive)

* Familiarity with ticketing tools like ConnectWise or similar RMM/PSA platforms

* A can-do attitude with a passion for IT support and customer service

* Excellent troubleshooting and communication skills

Key Requirements:

* MSP - Experience 1 year

* Microsoft 365 Suite

* Windows 10/11, Active Directory

* ConnectWise (or similar service desk tool)

* Networking fundamentals (DNS, DHCP, VPNs - basic level)

* Excellent customer service skills

* Proactive and can do attitude

* Real team player qualities

If you're ready to take on a new challenge and have what my client is looking for please apply for immediate consideration
Posted 2025-07-01

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