Hire Controller

An exciting opportunity has arisen for a Hire Desk Controller withexperience in tool and plant hire to join a well-established company specialising in tool and plant hire. This full-time role offers excellent benefits and a starting salary of £39,000. As a Hire Desk Controller, you will provide efficient support to customers across all channels, manage hire documentation, and maximise revenue opportunities while ensuring excellent service. You will be responsible for: Handling incoming enquiries from customers by phone, email, and in person. Processing orders efficiently, ensuring all related documentation is completed accurately. Coordinating with the workshop to confirm availability of equipment for hire. Organising logistics and scheduling drivers for timely deliveries and collections. Maintaining compliance with internal procedures and hire contract processes. Assisting customers with loading/unloading where required (physical capability is important). Supporting other operational duties as assigned by management. What we are looking for: Previously worked for at least 1 year as a Hire Desk Controller, Hire Controller, Hire Desk Manager, Hire Desk Coordinator or in a similar role Must have experience in tool and plant hire. Strong working knowledge of Syrinx hire software. Skilled in IT. Valid UK driving licence. What’s on offer: Competitive salary Company pension Staff discounts Ongoing training and development Opportunities for progression Supportive and friendly team environment Apply now for this exceptional Hire Desk Controller opportunity to work with a dynamic team and further enhance your career. Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us. Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003