Office Manager & People Coordinator

Location: London - Hybrid - 3 days in the office
Reporting to: People and Talent Manager
Role type: Permanent / Full-time

You'll own the systems and workflows that keep a global, hybrid team moving: our People tech stack, the employee lifecycle end to end, and the data behind it. You'll also be the heartbeat of our London HQ, making it a space people genuinely want to be in, and the driving force behind the events and moments that bring our culture to life across time zones.

Your responsibilities:

Office & Workplace (~35%)

• Be the heartbeat of the office - ensure our London HQ runs like clockwork, staying welcoming, functional and a space the pack loves to work in

• Coordinate suppliers and services - manage relationships with office vendors, landlords and service providers

• Own workplace compliance - stay current on Health & Safety regulations and building requirements

• Manage office budget, supplies and the day-to-day logistics that keep the space running

People Operations (~40%)

• Own and optimise the employee lifecycle — onboarding, contract changes, offboarding - and the workflows behind each

• Look after our People tech stack (HRIS and ATS), keeping systems connected, data accurate and automation doing the heavy lifting

• Act as first-line response on People queries, escalating where appropriate

• Support talent coordination - posting roles via our ATS, coordinating interviews and keeping candidates moving

• Own compliance-adjacent admin - right to work, references, policy acknowledgements

Culture, Events & Travel (~25%)

• Lead engagement and culture - global initiatives, London socials and recurring moments that build connection across a hybrid team

• Organise company socials, seasonal celebrations (including our Christmas party), team off-sites and all-hands gatherings

• Own our internal travel policy and booking system, supporting global travel across the pac

✅ What you bring:

• Previous experience across office management and people coordination - ideally in a fast-paced start-up or scale-up

• Strong organisational and multitasking skills with a keen eye for detail

• Comfortable owning supplier relationships and workplace logistics independently

• A people-first approach and genuine passion for creating a positive workplace culture

• A self-starter mindset — you take ownership and make things happen

Perks of the Pack:

• Time to recharge - 25 days annual leave (plus bank holidays) to reset, relax and adventure

• Health & dental cash plan - Everyday health and dental bills covered, because looking after our people comes first

• Core hours / Hybrid working - Our set office days are Monday, Wednesday and Friday, with core hours of 10am-4pm.

• Dog friendly office - Obviously! Bring your pup to work with you.

• Remote working - Fancy a change? Work from anywhere (time-zone permitting) for two weeks in summer and two weeks in winter

• Bike to work scheme - Ditch the commute stress and cycle to work

• Enhanced family leave - More support for life’s important moments and milestones

• Pension scheme - Enroll in the Wuffes pension scheme

  If you require any reasonable adjustments during the recruitment process, please do not hesitate to contact us - we will always be happy to help.