What you'll be doing: Take a senior lead on the management and scheduling of the DORA Customer Audit program, ensuring that all internal partners are briefed, logistics organized and evidence collated, being the Customer Audit representative with the client.
Work directly with customers and account teams to proactively address queries based on trends and common themes observed in assigned requests.
Achieve efficiency gains and cost reduction by centralizing the delivery of assurance.
Work with internal partners to drive successful completion of remediation as identified during client audit
Publish monthly/quarterly/annual metrics from the handled programs to Key Stakeholders and SME's.
Maintain and collaborate with partners - including Infrastructure & Cloud, D&A Tech Services teams, product teams, customer facing teams and external auditors
Essential Criteria: Industry qualification relating to audit / information security or business subject areas.
Demonstrated ability during a minimum of at least five years experience in an information security or compliance-related role !
Experience working with customers on sophisticated queries!
Experience of leading audits with an external assessor, preferably "Big 4"or financial institution.
Understanding of risk management and effective Information Security strategy, practices, technologies and controls frameworks.
Solid understanding of assurance standards such as SSAE 16/SSAE 18/ISAE3402/ ISAE3000, Trust Service Principles.
Critical thinking and detailed analyses to provide decision support and mentorship to LSEG businesses, customers and executives.
Experience in effective negotiation and influence skills with external parties to ensure outcomes are achieved.
Strong verbal & written communication skills.
Ability to work proactively, using your own initiative and to be adaptable.
Desirable Criteria A Bachelor's degree or equivalent experience in Information Security, Computer Science, or a related field.
A Bachelor's degree or equivalent experience in a Business related subject area.
Previously worked within LSEG.
Demonstrable record of people management
Strong solid understanding of information security compliance frameworks, standards, and auditing practices, such as ISO 27001, 9001, 22301, SOC 1 or 2, PCI DSS 4.0, NIST, Swift and Cyber Essentials Plus ensuring continued certification and attestation.
ABOUT US: LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.
LSEG is headquartered in the United Kingdom, with significant operations in over 60 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific.
LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.
Our purpose is the foundation on which our culture is built. Our values of
Integrity, Partnership ,
Excellence and
Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.
Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.
LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.
We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.
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