Learner Engagement Manager
Learner Engagement Manager
Location: Hybrid – London
Contract: Permanent
Hours: 37.5 hours per week (2 days per week in the office)
Salary: £37,500 – £42,500
OTE: £17,500 – £20,000
We are recruiting on behalf of a well-established national training provider with over 20 years’ experience delivering apprenticeships, funded training programmes, and professional qualifications across the UK.
The organisation is recognised for high learner and employer satisfaction and delivers Skills Bootcamps, Adult Skills Fund programmes, apprenticeships, and recruitment solutions, with a strong focus on Digital and IT pathways. The business supports thousands of learners each year and is committed to widening access to high-quality training and improving long-term career outcomes. The Role
This is a key leadership role within the Training division, responsible for growing and developing the candidate attraction and engagement function across funded programmes (Skills Bootcamps and Adult Skills Fund).
You will lead from the front, developing and motivating a team to consistently deliver high-quality learner starts. Working cross-functionally with Marketing, Quality, Funding and Operations, you will help shape and deliver a robust learner attraction strategy aligned to contractual requirements, regional growth and organisational objectives.
This role plays a pivotal part in the continued expansion and success of the organisation’s funded training provision. Role-Specific Responsibilities
- Lead and manage the candidate engagement team to achieve individual and team KPIs, particularly learner starts across Skills Bootcamps and Adult Skills Fund programmes
- Deliver against agreed budgets and performance targets
- Work closely with Marketing to plan and optimise learner attraction campaigns, including testing new initiatives in emerging or challenging regions
- Collaborate with Quality teams to ensure programmes meet high standards and contractual expectations
- Work alongside Funding teams to ensure compliance with funding rules and regulations
- Line manage, coach and performance-manage staff in line with organisational values and people development objectives
- Deliver training and development sessions for team members as required
- Participate in operational and leadership meetings
- Support the successful delivery of funded contracts across multiple regions
- Lead or contribute to ad-hoc projects aligned to business priorities
Essential Skills & Experience
- Proven experience in a candidate attraction, learner recruitment or engagement-focused role
- Proven track records in management performance through people to exceed targets
- Strong leadership capability with experience driving initiatives independently
- Confident stakeholder management across multiple internal teams
- Experience creating and updating content to support attraction and engagement activity
- Experience within Work Based Learning or Government Funded Training Programmes would be highly desirable
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