Student Recruitment Support Officer - Stratford (Holborn)

Department: Student Recruitment 

Location: Stratford

Type of Contract: Permanent / Full Time

Salary: £27,500

About Us:  GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.

Our Vision:  Changing Lives through Education

The Role:  To support the development of Student Recruitment, assists events by offering support, encouragement, and advice to prospective students. It mainly involves assisting applicants for student finance applications, and referral reward. The job involves student recruitment, administrative tasks, delivering presentations and organising student events. It includes liaising with Finance department for relevant student finance updates, and respective recruitment teams for pipeline management.

This role is not eligible for visa sponsorship!

What the role involves:

• Ensure all students recruited by GBS receive full support through their finance application process (during their recruitment process)
• Assist students in all steps of the applications process right through from initial contact, until their student finance approval and university enrolment.
• Coordinate with the student recruitment team/department to resolve student queries related to student finance.
• Assist student referee’s in receiving their student referral reward, ensuring that all rewards are distributed promptly to ensure that it is made within the outlined timeframe.
• To assist any student who has any issues regarding the referral reward, and to liaise with the invoices team, and SF team to ensure that all rewards are paid on time.
• Support the wider marketing, communications, and student recruitment team, identifying opportunities for performance improvements. Occasional work may be required at evenings or weekends, for example during operational peaks.

About you:

• A high degree of computer literacy (particularly all aspects of Microsoft Office)
• Background in Student Finance is desirable but not essential.
• Dynamic, enthusiastic, self-motivated and disciplined individual with good communication, listening and organizational skills and an aptitude for excellent customer service
• Effective time management and planning.
• Strong communication skills both verbal and written.
• Task prioritisation: Determining the importance of tasks and allocating time accordingly.
• Planning and execution: Developing strategies, setting goals, and following through on plans.
• Attention to detail: Ensuring accuracy and precision in work.
• Flexibility to work evenings, weekends, and travel to attend recruitment events as required.

What we offer:

• 25 days annual leave, plus 8 public holidays
• 1-day extra leave per year of service, up to a maximum of 5 days
• Workplace pension scheme
• Tuition reimbursement for career development courses
• Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
• Perks@Work discounts platform, wellbeing centre and much more
• Reward and recognition programme
• £500 award employee referral scheme
• Discretionary annual performance bonus

“GBS has been a good place for professional growth. I have received great support from managers and colleagues who have encouraged me to develop new skills and take on more senior roles. Their mentorship has been invaluable to help me advance in my career.”

— Barbara Vargas (Professional Services Employee)

GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.