Senior Marine Technician/Account Handler

Senior Marine Technician

London Market Insurance | Broking

The Opportunity

An exciting opportunity has arisen for an experienced Senior Marine Technician to join a specialist Marine broking team within the London Market.

The successful candidate will play a key role in providing technical support across a varied portfolio of international Marine business, working closely with Brokers, Account Handlers and insurers to ensure the smooth running of the team's accounts.

This is an excellent opportunity for an established Marine Technician who is confident working autonomously, takes ownership of technical processes and is looking to become a key point of contact within a growing team.

Key Responsibilities

• Provide senior-level technical support to Marine Brokers across a varied portfolio of international Marine business.

• Manage the full lifecycle of Marine risks, including new business, renewals, mid-term adjustments and endorsements.

• Prepare, review and process market documentation, including MRC slips, endorsements, debit notes and policy documentation.

• Ensure all documentation is accurate, compliant and processed within agreed deadlines.

• Liaise directly with Lloyd's and company market insurers to obtain quotations, confirm cover and resolve technical queries.

• Oversee premium processing, accounting queries and outstanding documentation.

• Take ownership of complex technical matters and act as a point of escalation for the wider team.

• Support and mentor junior technicians and account handlers, sharing technical knowledge and best practice.

• Work closely with Brokers to ensure efficient placement and servicing of Marine accounts.

• Identify opportunities to improve internal processes, workflows and technical procedures.

• Maintain accurate records across internal systems and ensure compliance with relevant regulatory and market requirements.

Experience & Skills Required

• Extensive experience working as a Marine Technician or Senior Marine Account Handler within the London Market.

• Strong technical understanding of Marine insurance and the London Market broking environment.

• Experience handling complex Marine risks across areas such as Hull, War, Cargo, Liability or other Marine specialisms.

• Strong knowledge of market documentation, including MRC slips, endorsements and policy wordings.

• Experience working with Lloyd's and company market insurers.

• Familiarity with London Market platforms such as PPL, Whitespace and relevant processing systems.

• Ability to work independently, manage competing priorities and meet tight deadlines.

• Excellent communication and relationship-building skills.

• A proactive approach with strong attention to detail and problem-solving abilities.

• Previous experience supporting or mentoring junior members of a technical team would be advantageous.