Administrative Assistant | Secondary School in Hackney |...

School Administrative Assistant & Operations Support (ASAP Start)

Location: Hackney, East/Inner London

School Type: Secondary School & Sixth Form (Co-educational, Ages 11–18)

Contract: Full-Time, Permanent or Fixed-Term

Hours: 36 hours per week, Term Time Only (+ Inset Days)

Start Date: Immediate / ASAP

A dynamic, high-achieving secondary school and Sixth Form in the London Borough of Hackney is seeking a highly organized, proactive, and personable School Administrative Assistant to join their busy central administration team immediately. Located in a vibrant, creative Inner London hub known for innovation and strong community spirit, this ASAP appointment offers an exciting opportunity for an experienced administrator, office coordinator, or customer-focused professional to play an essential part in keeping the school’s daily operations running seamlessly.

About the Role

Working at the heart of the school’s operational engine, you will provide comprehensive administrative, data, and communications support to teaching staff, pastoral teams, and Senior Leadership. Reporting to the Office Manager / Business Operations Lead, you will handle routine student record administration, coordinate parent communications, assist with school event logistics, and provide welcoming cover at the main reception desk as needed. Your attention to detail, efficiency, and positive attitude will directly support a well-organized learning environment for students and staff alike.

• Environment: A modern, fast-paced Inner London administrative hub equipped with cloud-based Management Information Systems (MIS), digital communication platforms, and centralized reprographics

• Culture: A collaborative, inclusive, and supportive team environment where initiative, accuracy, student welfare, and professional growth are valued

Key Responsibilities

• Manage and maintain accurate student and staff records within the school’s Management Information System (e.g., SIMS, Arbor, or Bromcom), processing new admissions, data updates, and leaver files promptly.

• Draft, format, and distribute routine communications to parents and carers—including newsletters, trip consent forms, event reminders, and attendance alerts—via digital parent portals and email.

• Provide responsive administrative support to Heads of Year and academic departments, including word processing, mail merges, filing, data entry, and preparing documentation for school meetings.

• Assist with the logistical coordination of school events, parents' evenings, open days, and educational visits, managing booking systems, registers, and visitor arrangements.

• Provide reliable front-office and switchboard cover when required, greeting visitors warmly, managing visitor sign-in procedures in line with safeguarding protocols, and handling incoming/outgoing post.

Requirements

• Proven experience in an administrative, clerical, or office support role (prior experience within a secondary school, college, or public-sector setting is highly advantageous).

• High proficiency in Microsoft Office applications (Word, Excel, Outlook) and confidence learning new digital software; working familiarity with school MIS platforms (e.g., SIMS, Arbor, Bromcom) is desirable.

• Strong written and verbal communication skills, with an eye for accurate spelling, grammar, and document formatting.

• Solid awareness of school safeguarding principles, strict confidentiality, and data protection standards (GDPR).

• Excellent time-management skills, a methodical approach to tasks, and the flexibility to adapt calmly to shifting priorities in a busy school day.

Salary & Benefits

• Pay Scale: Inner London Support Staff Scale (commensurate with administrative experience and skills).

• Local Government Pension Scheme (LGPS), structured term-time schedule, professional administrative CPD opportunities, and access to staff wellbeing and employee assistance programs.

How to Apply

Due to the immediate requirement for an ASAP start, interested candidates are encouraged to apply as soon as possible. Please submit your updated CV and completed application form for prompt consideration and interview scheduling.