Senior Technical Product Owner : Sales, Marketing and Operations

At Fora, we’re reimagining what the workplace can be.

We create inspiring, design‑led spaces that blend hospitality, community, and wellbeing—so people can work productively, creatively, and happily.

From our first London workspace over 20 years ago, we’ve grown to 60+ locations across the UK supporting 30,000+ members and partnering with trailblazing brands like O cado, The British Fashion Council, and Pangaia.

Backed by The Office Group, Blackstone, and Brockton Capital, we’re growing fast and pioneering conscious design, sustainable construction, and workspaces that empower people to work in their own unique way.

At Fora, we’re not just shaping workplaces— we’re shaping the future of work.

We're looking for a Senior Technical Product Owner to take ownership of one of our most business-critical platforms: Salesforce .

This is a rare opportunity to combine product strategy, stakeholder leadership, people management and hands-on technical expertise in a role with genuine impact across Sales, Marketing, Operations and Technology.

If you love turning ambitious business goals into scalable technology solutions, are equally comfortable influencing executives and building flows in Salesforce, and thrive in a fast-moving environment, we'd love to hear from you.

The Opportunity

You'll own the vision, roadmap and continuous evolution of FORA's Salesforce ecosystem and connected business platforms.

Acting as the bridge between business strategy and technology delivery, you'll work closely with senior stakeholders to understand priorities, shape product direction and deliver measurable business outcomes.

You'll lead internal Salesforce specialists, manage external partners and vendors, and ensure our platforms are secure, scalable, reliable and delivering value.

This is not a role where you'll simply oversee delivery from the sidelines.

We're looking for someone who enjoys remaining technically involved, providing leadership while still getting hands-on with configuration, problem solving and platform optimisation.

Approximately 70% of the role will focus on product ownership, stakeholder engagement, leadership and governance, with 30% dedicated to hands-on technical delivery.

Please note this is 4 days in the office and 1 WFA

Own the Salesforce Product Strategy

• Define and drive the vision, roadmap and priorities for Salesforce and connected platforms.
• Partner with stakeholders across Sales, Marketing, Operations, Finance and Technology.
• Translate business challenges into clear product outcomes.
• Prioritise initiatives based on business value, ROI, risk and strategic alignment.
• Measure success through adoption, efficiency, customer experience and commercial impact.

Lead Teams & Delivery

• Manage and develop Salesforce and Nexudus administrators, developers and analysts.
• Lead Agile planning, backlog management and delivery governance.
• Coordinate resources, dependencies, risks and delivery activity.
• Act as the senior escalation point for platform and delivery challenges.
• Create a culture of accountability, collaboration and continuous improvement.

Manage Strategic Technology Partners

• Own relationships with Salesforce, implementation partners and key vendors.
• Hold suppliers accountable for delivery quality, outcomes and service performance.
• Manage contracts, commercial commitments and licensing.
• Drive value for money and optimise technology investment.

Stay Hands-On

• Provide technical leadership across Salesforce and connected applications.
• Configure Salesforce using Flows, objects, fields, permissions, dashboards and reporting.
• Support development, integrations and complex investigations where required.
• Review architecture, integrations and solution designs.
• Help resolve critical platform issues and reduce technical debt.
• Ensure security, data quality and platform resilience remain first-class.

Requirements

Essential Experience

• 5+ years owning or leading Salesforce products within a business-critical environment.
• Experience as a Product Owner, Product Manager, Salesforce Lead or equivalent.
• Strong stakeholder management with the ability to influence at senior and executive level.
• Proven people leadership and line management experience.
• Experience managing consultancies, technology partners and suppliers.
• Ability to lead cross-functional teams of developers, analysts, architects and third-party specialists.
• Experience balancing strategic product ownership with hands-on Salesforce work.
• Strong understanding of governance, support, change delivery and operational platform management.
• Track record of delivering measurable business outcome

Desirable Experience

• Salesforce CPQ, Pardot, DocuSign and JustOn.

• Integrations with ERP, workspace management or ITSM platforms such as SAP, Nexudus and Freshservice.
• AI, automation and emerging technology exposure.
• Salesforce certifications.
• Agile, Scrum or Product Management certifications.

Benefits

At Fora, we believe work should enhance your life—not compete with it. That’s why our benefits are designed to support your wellbeing, fuel your ambitions, and give you the freedom to live and work your way.

Work Your Way

• Core working hours with flexibility – because life doesn’t run 9–5
• Two weeks ‘Work from Anywhere’ – swap your desk for a beach, a mountain… anywhere that inspires you

Time to Rest & Recharge

• 28 days’ annual leave + bank holidays
• Your birthday off – celebrate you
• Buy additional annual leave to create even more time for what matters

Wellbeing & Security

• 5% matched pension scheme – supporting your future
• Life assurance for peace of mind
• Discounted gym membership to keep you feeling your best
• Health cash plan - supporting day to day medical expenses
• Mental wellbeing support - confidential in-person or online therapy sessions

Smarter, Greener Commuting

• Cycle to Work Scheme
• Season Ticket Loan to make your journey easier and more affordable

Perks That Make You Smile

• 25% off at Fora cafés – your morning coffee just got better
• 2 x volunteer days / year