Production and Manufacturing Management Roles

Production Operations Supervisor

Join us in creating iconic content and beloved brands! We’re seeking a Production Operations Supervisor to support and oversee the day-to-day operational delivery of live and recorded productions from our West London facilities.

Responsibilities

• Act as the operational lead for Chiswick-based productions, representing Production Operations in meetings and acting as a key liaison with Production Management.
• Ensure production information and event requirements are clearly communicated across relevant departments.
• Work closely with Production Resource, MCR, London Bookings, Engineering, and other operational teams to ensure event details are accurate and aligned.
• Support production planning and delivery, including gallery positions, studio rigs, production setups, and associated requirements.
• Review resource allocation documents and systems to ensure production needs are covered and booked correctly.
• Check bookings systems to confirm correct resource allocation, Technical Operator bookings, and FACS testing requirements.
• Maintain an active presence during live productions, supporting escalation, feedback, and issue resolution.
• Coordinate studio maintenance scheduling to ensure work aligns with production requirements and communicates to stakeholders.
• Ensure studio maintenance, production activity, and operational deliverables meet Risk Assessment and Health & Safety standards.
• Coordinate allocation, bookings, and upkeep of green rooms, make-up rooms, and production support spaces.
• Support maintenance of service facilities, ensuring information areas stay updated with policies and operational guidance.
• Identify operational or facility risks early and ensure appropriate action is taken to protect live output.
• Assist with production confirmations, tracking call-time changes and overtime requirements.
• Maintain accurate budget and cost tracking documentation, recording changes and approvals.
• Support freelance bookings, confirmations, availability, and operational updates to ensure teams receive clear documentation and information.
• Assist Production Operations Manager with documenting and distributing new workflows, system integrations, and technical facility updates.
• Support rollout of operational process changes to ensure teams understand new systems, expectations, and responsibilities.
• Provide structured goals and development plans to support growth within the business for Production Operations Coordinators.

Requirements

• Experience working in live broadcast, studio production, or production operations environments.
• Strong understanding of production workflows and studio operations.
• Experience supporting live sport or fast-paced multi-production environments (desirable).
• Strong problem-solving skills with confidence to escalate issues appropriately.
• Working knowledge of scheduling systems, production booking, and resource allocation workflows.
• Understanding of Risk Assessments, Health & Safety requirements, and safe production practices.
• Ability to collaborate across departments and build effective relationships.
• Proactive and solutions-focused approach to live production support.

Working Conditions

This role requires onsite work, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work.

Benefits

We offer thoughtfully curated benefits designed to support your well-being and professional growth.

Opportunities for Growth

WBD offers career defining opportunities to explore and grow into your best self!

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