Freelance Client Services (Senior Account Managers/...

Who are Coolr?

We’re an independent social media agency and team of creatives, social experts, content publishers and change makers.

Completely wired into popular culture, our work connects brands with their audiences at scale. With clients such as Burger King, Lidl, Deliveroo and Samsung (to name drop a few) our aim is to be the biggest social agency in the world.

With 70% growth last year the agency is growing at a rapid rate but we’re only just getting started… In 2025 we have ambitious plans for our agency and to truly become the stand-out social agency in the UK, the US and beyond.

We have a strong platform for growth and have made great strides forward – now we really want to take things to the next level.

About the role:

You’ll play a key role in leading client relationships and delivering outstanding campaigns, working closely with strategy, creative, and production teams to make sure every brief lands brilliantly.

The job 💻

• Manage day-to-day client relationships, ensuring clear communication and alignment.

• Oversee project delivery across multiple accounts, working closely with internal teams.

• Keep projects on track – from timelines to budgets – and spot opportunities to add value.

• Collaborate with creative and strategy teams to bring ideas to life.

• Ensure work is on-brand, culturally relevant, and strategically sound.

What we are looking for 👀

• Proven experience as a Senior Account Manager or Account Director within a creative or social media agency.

• Strong track record delivering social campaigns

• Excellent communication and relationship-building skills.

• Organised, proactive, and able to manage multiple projects at pace.

• Confident working with senior stakeholders and cross-functional teams.

Coolr Culture:

We are one team. Regardless of what you work on at the agency, we will help and support each other on everything. The goal is to turn our clients into rockstars by creating ground-breaking, award-winning and impactful campaigns for them. The team culture is to push out of our comfort zones to strive for excellence whilst allowing everyone to embrace their true selves and tap into their potential.

Coolr DE&I 🌎

Our approach to DE&I at Coolr is simple: create a safe and inclusive environment for people to be authentically themselves. By embracing this culture, it gives space to people to be more creative, innovative, and successful which will drive us in our mission of becoming the world’s best social media agency. Whilst we are proud of our current position and the work we do to support a thriving and diverse workplace, we always know we can do more to not only create change here at Coolr, but in our industry as a whole.