Apprentice Healthcare Support Worker

Summary

An ideal opportunity which helps candidates to build their future career in Healthcare through an apprenticeship program. Monitoring patients, performing basic health checks and making patients feel comfortable.

Wage

£14,722.50 to £23,809.50, depending on your age

National Minimum Wage

Training course

Healthcare support worker (level 2)

Hours

Monday - Friday, between 9.00am - 5.00pm.

37 hours 30 minutes a week

Start date

Wednesday 15 October 2025

Duration

1 year

Positions available

2

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

• You will work with our organisation across to variety of settings, from mental health to end-of-life care
• Supporting and helping service users
• Supporting service users with their issues
• Supporting service users on their journey back to full health
• Socialising
• Medicine management
• Meal plan and shop
• Goals and aspirations

Where you'll work

23 Whitestone Way
Croydon
CR0 4WF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

THE TRAINING PLACE OF EXCELLENCE LIMITED

Training course

Healthcare support worker (level 2)

What you'll learn

• Work in line with legislation, policies, standards, local ways of working and codes of conduct that apply to own role.
• Work within the scope of practice, the limits of own knowledge and skills, escalating and reporting to others when needed.
• Work as part of a multi-disciplinary team to provide safe non-discriminatory person-centred care and support in line with individual’s established consent.
• Implement a duty of care, recognising and responding to safeguarding and protection concerns and acting in the best interest of individuals to ensure they do not come to harm.
• Recognise and respond to the signs and symptoms that an individual is in pain, distress or discomfort to maximise comfort and wellbeing.
• Recognise and respond to changes in individuals’ health and wellbeing.
• Perform basic life support.
• Undertake physiological measurements, selecting and using the correct tools or equipment.
• Assist the registered practitioner in encouraging individuals to take or use their prescribed medication.
• Promote access to fluids and nutrition in line with an individual’s care plan.
• Support individuals with activities of daily living to maximise independence in line with their desired outcomes and plan of care.
• Contribute to the storage of supplies and equipment.
• Contribute to the cleaning, disinfecting and disposal of materials and equipment.
• Support others with appointments, enquiries and referrals.
• Communicate with individuals using techniques designed to facilitate understanding.
• Recognise and respond to limitations in an individual’s mental capacity.
• Act on opportunities to support others to maximise their health, well-being and positive lifestyle choices.
• Record and store information related to individuals securely and in line with local and national policies, including the safe use of technology.
• Report and share information related to individuals securely and in line with local and national policies, maintaining confidentiality.
• Maintain a safe and healthy working environment, using a range of techniques for infection prevention and control, including hand hygiene and the use of Personal Protective Equipment (PPE).
• Move and handle equipment or other items safely and assist individuals.
• Take action in response to identified concerns, risks, incidents or errors and near misses arising in the workplace.
• Participate in appraisal and supervision to support ongoing personal development.
• Participate in training and development activities including the Care Certificate Standards.
• Reflect on own practice.
• Contribute to improvement activities in the workplace, for example collecting and logging data for audit.
• Use evidence to make suggestions for improving practice.
• Work in line with legislation, policies, standards, local ways of working and codes of conduct that apply to own role.
• Work within the scope of practice, the limits of own knowledge and skills, escalating and reporting to others when needed.
• Work as part of a multi-disciplinary team to provide safe non-discriminatory person-centred care and support in line with individual’s established consent.
• Implement a duty of care, recognising and responding to safeguarding and protection concerns and acting in the best interest of individuals to ensure they do not come to harm.
• Recognise and respond to the signs and symptoms that an individual is in pain, distress or discomfort to maximise comfort and wellbeing.
• Recognise and respond to changes in individuals’ health and wellbeing.
• Perform basic life support.
• Undertake physiological measurements, selecting and using the correct tools or equipment.
• Assist the registered practitioner in encouraging individuals to take or use their prescribed medication.
• Promote access to fluids and nutrition in line with an individual’s care plan.
• Support individuals with activities of daily living to maximise independence in line with their desired outcomes and plan of care.
• Contribute to the storage of supplies and equipment.
• Contribute to the cleaning, disinfecting and disposal of materials and equipment.
• Support others with appointments, enquiries and referrals.
• Communicate with individuals using techniques designed to facilitate understanding.
• Recognise and respond to limitations in an individual’s mental capacity.
• Act on opportunities to support others to maximise their health, well-being and positive lifestyle choices.
• Record and store information related to individuals securely and in line with local and national policies, including the safe use of technology.
• Report and share information related to individuals securely and in line with local and national policies, maintaining confidentiality.
• Maintain a safe and healthy working environment, using a range of techniques for infection prevention and control, including hand hygiene and the use of Personal Protective Equipment (PPE).
• Move and handle equipment or other items safely and assist individuals.
• Take action in response to identified concerns, risks, incidents or errors and near misses arising in the workplace.
• Participate in appraisal and supervision to support ongoing personal development.
• Participate in training and development activities including the Care Certificate Standards.
• Reflect on own practice.
• Contribute to improvement activities in the workplace, for example collecting and logging data for audit.
• Use evidence to make suggestions for improving practice.

Training schedule

The training will take place at:

The Training Place of Excellence, 12 New Cross Road, London, SE14 5BE.

Classes are held one day a week.

• Healthcare Support worker Apprenticeship Level 2 qualification
• Persons BTEC Level 2 Diploma in Care
• Functional Skills in English and maths (if required)

Requirements

Desirable qualifications

Other in:

Maths, English (grade 4-9)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience