Quality Assurance Manager

Thales is a global technology leader with more than 83,000 employees on five continents. With over 7,500 people in the UK, operating across defence, space, aerospace, and digital security, we help build a future we can all trust. Thales supports the security and stability of our nation by providing extraordinary technology to our customers, as well as delivering social value to the UK with our products and services.

Quality Assurance Manager

Glasgow

Full time

Are you an inquisitive and impactful individual looking for an exciting, dynamic and interesting new role in Quality Assurance? Where no two days are ever the same? And where you can use your judgement and risk based thinking to support the programmes at Thales through many different decisions during the project lifecycle? 

If so, we’d love to hear from you as we’re currently looking for a Quality Assurance Manager to join our Optronics & Missile Electronics (OME) team in Glasgow. The OME team is responsible for designing a range of state-of-the-art optronics and missile electronic solutions for some of the most technically advanced defence and security platforms for land, sea and air.

What the role has to offer:

• Customer focussed/facing with plenty of variety, interacting with all areas of the business

• Exciting challenge acting as the voice of the customer

• Hybrid working (3 days on site per week)

• We’ll also pay for your CQI membership and support formal certified training where appropriate e.g. lead auditor training

What’s does your day look like?

Reporting to the Quality Manager, you can expect to be involved in:

• Planning and performing project audits and surveillance activities in accordance with the Project Quality Plans and audit strategy

• Acting as the customer’s representative inside the project or bid team and looking to maximize customer satisfaction and support any actions

• Managing and analysing reports to continually improve quality within the project, and ensure the quality performance is managed and reported to meet project time-scales

• Encouraging and developing best practice, promoting a quality culture and environment of continuous improvement

About you

Ideally you’ll:

• Possess excellent organisation, time and project management skills to deliver on time against competing priorities

• Be an excellent communicator and collaborator in order to build relationships with key stakeholders

• Be a problem-solver with the ability to resolve complex issues in varied contexts

• Possess the ability to analyse, design and implement processes improvements

• Be a critical thinker with sound judgement

This role will require SC Clearance. It would be advantageous if currently held, however, if not currently held, it is a requirement that the successful applicant will undergo, achieve, and maintain SC Clearance. Please visit the UKSV website for further guidance.

Benefits at Thales

We strive to create an environment where you can prioritise your wellbeing and have designed our benefits to give you the flexibility and power to do so. Our core benefits include a pension plan, private medical insurance, life assurance, income protection as well as an employee assistance programme.

In addition, our flexible benefits platform gives you the power to customise your benefits to suit your needs. You can choose to add a number of optional benefits including: healthcare cash plan, health assessments, family cover private medical insurance, buying/selling annual leave, gym membership discounts + much, much more. You can also enjoy exclusive access to our discount site!

Alongside a competitive base salary, we offer a variable compensation plan bonus, 27 days annual leave + 1 company day + UK public holidays, a Friday lunchtime finish as well as the opportunity to volunteer up to 3 days to support local charities/communities in which we work.

*Please note the role's advertised period will be extended over the holidays, interviews are intended to take place after the new year.*

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At Thales, we ensure equal opportunities, pay and working conditions for all. The benefits we offer include private medical insurance, buying or selling annual leave, cycle to work schemes, employee discounts, paid volunteering day, stocks and shares, annual bonus and much more depending on the role. Read more about our benefits here.

We are committed to creating a workplace where everyone feels valued for who they are and the unique strengths they bring. Discover more about our programmes, employee networks, wellbeing policies, and inclusive features here.

If this role isn’t quite right for you, we encourage you to join our talent community where your details will be shared with our recruitment teams for other potential opportunities. Join the Talent Community here.

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