Project Manager
Duration: 12 months
Location: London, hybrid (3 days per week expected onsite)
Pay rate: £500 – £649 per day PAYE (dependent on experience)
Join a revolutionary team at a pioneering company developing a global satellite network! As a key player in their expansion, you will be instrumental in building and managing the network of professionals who will install and maintain their cutting-edge satellite systems for customers across Europe. This is a unique opportunity to shape the future of connectivity and make a tangible difference in bringing high-speed internet access to underserved communities.
This project/program management role will be pivotal in onboarding and managing the installation and maintenance network. You will be a driving force in ensuring operational excellence and customer satisfaction. Your leadership will be essential in establishing performance metrics, optimizing processes, and collaborating with internal and external teams to deliver a seamless customer experience.
Responsibilities:
- Onboard pre-selected third-party vendors to install and maintain satellite systems for residential and business customers across Europe.
- Develop and manage a comprehensive project plan from onboarding through launch.
- Define key operational performance metrics, establish tracking mechanisms, and continuously optimize performance.
- Collaborate with logistics teams to optimize inventory allocation, placement, storage, and fulfillment processes.
- Drive process improvements, optimize costs, and ensure an exceptional customer experience.
- Serve as a visible and accessible leader within the organization.
Must-Have Qualifications:
- Excellent project management skills
- Experience developing, negotiating, and executing business agreements
- Experience launching and scaling new technology products, services, or businesses
- Extensive experience managing field engineers or a remote technical workforce
Nice-to-Have Qualifications:
- Experience with direct-to-consumer internet service providers (ISPs)
- Experience with field-based technicians
- Experience in technology, media, or telecommunications; satellite internet; or subscription services
**This role is open for a limited time. Next steps will be shared with shortlisted candidates ASAP. Due to the high volume of applicants, we may be unable to reply to each applicant individually. If you have not received a response within 48 hours of your application, please assume that you have not been selected for progression to the next stage of the hiring process **
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