Learning and Events Operations Manager

✨ Join us at Care ADHD ✨

At Care ADHD, we’re scaling fast - and with that comes the need to deliver onboarding, training, and internal events in a way that is structured, reliable, and repeatable at scale.

We’re looking for a Learning & Events Operations Manager to take ownership of how this works day-to-day - bringing clarity to complexity, building strong operational discipline, and ensuring important activity runs smoothly across the business.

This is not solely an events role - it’s an operations role focused on making the programme run reliably and scale as we grow, with clear ownership of delivery, systems, budget tracking and reporting.

The role

You’ll own the delivery and day to day operation of a high-volume programme of onboarding, training, and internal events across Care ADHD.

Alongside delivery, you’ll bring a systems-led approach - using tools, workflows, and structured processes to make sure activity is visible, well-managed, and scalable as we grow.

You’ll need to be proactive and self-directed: identifying what’s needed, driving collaboration across teams, and continuously improving how things are done.

What you’ll be doing

• Owning end-to-end delivery of a high-volume programme of onboarding, training, and internal events, ensuring consistency and reliability across all activity
• Managing a high volume of recurring and concurrent delivery, bringing structure and control across multiple workstreams
• Creating clear plans, timelines, trackers, and run sheets to keep delivery on track
• Maintaining a single source of truth for event status, actions, risks, and dependencies
• Coordinating stakeholders across Clinical, Operations, Talent and beyond to ensure readiness and alignment
• Ensuring all event logistics are consistently planned, tracked, and delivered to a high standard
• Using systems and tools to structure delivery, track progress, and improve visibility
• Identifying opportunities to improve efficiency through better workflows, automation, and standardisation
• Building and refining repeatable processes, templates, and ways of working
• Tracking and managing the events budget, monitoring spend and reporting on cost and programme performance
• Tracking attendance, capacity, and utilisation to maintain effective delivery across events
• Proactively identifying risks and resolving issues before they impact delivery
• Using feedback and data to continuously improve how delivery is structured, tracked, and run over time

What we’re looking for

We’re looking for someone who is as comfortable running delivery as they are bringing structure and systems to it.

You’ll likely:

• Have experience in operations, delivery, programme management or events management roles
• Have experience improving processes or introducing more structured ways of working
• Have experience tracking budgets and reporting on operational performance
• Be highly organised, with a strong instinct for planning, structure, and follow-through
• Be digitally confident, comfortable using tools to manage workflows, track activity, and improve efficiency
• Be used to working in environments where pace is high and things evolve quickly
• Take ownership and be proactive - you don’t wait for direction, you identify what’s needed and get things moving
• Be a clear, professional communicator who can work across different teams and stakeholders
• Have strong judgement and problem-solving skills, especially when plans need to adapt

Bonus points if you

• Have experience delivering onboarding, training, or events in healthcare, education, or other structured and regulated environments
• Have worked with tools like MS 365, Jira, Notion, Airtable, Asana, or similar
• Have supported high-volume or repeatable delivery models
• Have experience leading a team of direct reports

Why this role is interesting

• You’ll play a key role in helping Care ADHD scale its clinical capacity
• You’ll have real ownership over how a critical function operates
• You’ll work across multiple teams and see how the business fits together

What you can expect from us

• Salary of up to £45,000
• Permanent, full-time role
• Based in our Canary Wharf office, with some travel as required
• 33 days holiday including UK public holidays
• A paid day off on your birthday
• Pension contribution
• A company laptop to support you in your role
• Access to NHS discounts, through eligibility for the Blue Light Card
• Team get-togethers
• Annual training fund
• The opportunity to play a key role in one of the UK’s most ambitious healthtech businesses

️ Our hiring process

• Introductory call with our Talent team
• Interview with hiring manager
• Short practical task and panel interview
• Offer

Apply with confidence

Studies show that men apply for roles when they meet around 60% of the qualifications, whereas women and other marginalised groups often apply only if they meet every requirement. If this role sounds like a strong fit for your experience, we’d encourage you to apply.

At Care ADHD, we’re committed to building a diverse and inclusive environment. We encourage applications from candidates of all backgrounds, especially those from historically marginalised communities, as we work together to create a more equitable future.