Sales Administrator

Join Our Team as a Sales Administrator!
Location: Richmond upon Thames, Greater London
Contract Type: Permanent
Salary: Circa £22,000 pro rata (flexible depending on experience)
Hours: Approx. 10:00am - 3:00pm (5 hours per day + 1-hour lunch)

Are you an organised and proactive individual looking for an exciting opportunity within a small, well-established manufacturing and production business? If so, we want YOU to join our dynamic team as a Sales Administrator!

About the Role:
In this multifaceted position, you will play a crucial role in supporting daily operations and ensuring everything runs smoothly. From sales administration to purchasing coordination and logistics, your contributions will be invaluable to our close-knit team. If you thrive in a quieter office environment and enjoy managing your own workload, this is the perfect opportunity for you!

Key Responsibilities:

Sales Administration:

Accurately process sales orders using internal systems
Prepare and issue customer quotations
Raise invoices and ensure the accuracy of information
Act as a key point of contact for customer inquiries via phone and email
Maintain strong relationships with both UK-based and international customers

Purchasing & Supplier Coordination:

Enter and manage purchase orders
Liaise with suppliers, including those from Europe, to track orders and deliveries
Check and authorise supplier invoices

Logistics & Operations:

Arrange transport to and from a third-party warehouse
Coordinate stock movements and support stock control processes
Submit import declaration details to customs agents
Liaise with external warehouse providers
Attend occasional stock takes (about three times a year)

General Administration:

Provide cover for colleagues during holidays or sickness
Handle general admin tasks, incoming calls, and correspondence
Support the smooth day-to-day running of the office

Systems & Tools:

ERP system (e.g., Sage 200 or similar)
Microsoft Excel and Word

Key Skills & Experience:

Previous experience in a Sales Administration or Order Processing role is desirable
Strong organisational skills with the ability to prioritise workload independently
Excellent verbal and written communication skills
Confident liaising with customers and suppliers, including internationally
Good numerical ability, including basic calculations and unit/currency conversions
Strong attention to detail and accuracy
Proficient in Microsoft Excel; experience with ERP systems preferred

Personal Attributes:

Proactive, self-motivated, and able to take initiative
Friendly, professional, and approachable
Reliable with strong timekeeping
Comfortable working in a small, quiet office setting
Calm and efficient under pressure

Additional Information:

Some negotiation with suppliers/customers may be involved (no cold calling or hard selling required)
Two-stage, in-person interview process

If you're ready to take on this rewarding role and contribute to a thriving organisation, we'd love to hear from you! Apply today and embark on your next professional adventure!

Adecco is a disability-confident employer. It is important to us that we run an inclusive and accessible recruitment process to support candidates of all backgrounds and all abilities to apply. Adecco is committed to building a supportive environment for you to explore the next steps in your career. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website