Transport Manager

About HIVED

At HIVED, we’re steamrolling forward as one of Europe’s fastest growing startups, and our momentum shows no signs of slowing.

Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery.

A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better.

Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market.

Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe’s leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures , Maersk Growth , Pale Blue Dot VC , Eka Ventures , NordicNinja VC and the British government. We’re passionate about driving innovation and redefining the future of delivery.

Role Overview

As the Transport Manager at HIVED, you are the named statutory Transport Manager on the Operator’s Licence and are legally responsible for fulfilling the duties set out by the Traffic Commissioner and DVSA. Reporting into the Head of Transport, you are the owner of our regulatory framework, holding ultimate accountability for O-Licence compliance, fleet roadworthiness, driver conduct, and regulatory standards across the Hayes operation.

While the Transport Supervisor focuses on the day-to-day execution, you provide governance, oversight, and strategic leadership to the supervisors and wider operation teams. Your mission is to build a world-class transport function that is not only audit-ready but also leads the industry in safety and compliance for electric HGV operations, ensuring all activities remain fully compliant and aligned with current legislation.

 

Responsibilities

In line with statutory guidance, the Transport Manager is responsible for the continuous and effective management of the transport operation at Hayes, including:

Driver Management

• Ensuring drivers hold the correct licence and qualifications.

• Monitoring driver hours, Working Time Regulations, and tachograph compliance.

• Reviewing infringements daily and conducting formal debriefs.

• Ensuring tachograph records are analysed, debriefed, and retained for the statutory period.

• Assessing, inducting, training, and conducting full vehicle familiarisation for new drivers.

• Retraining existing drivers where required.

• Conducting annual driver assessments.

• Maintaining accurate driver training and compliance records.

Vehicle Roadworthiness & Maintenance

• Ensuring all vehicles are kept in a fit and serviceable condition.

• Ensuring PMIs are completed within required intervals (8-week tractors / 12-week trailers maximum).

• Reviewing PMIs and LBTs before vehicles return to service.

• Ensuring daily defect reporting systems are effective and defects are rectified promptly.

• Managing VOR vehicles to ensure safe and compliant return to road.

• Managing the GITI tyre platform to ensure tyre safety compliance.

O’Licence Compliance & Regulatory Control

• Being formally named on the Operator’s Licence and maintaining “Good Repute.”

• Ensuring undertakings given to the Traffic Commissioner are adhered to at all times.

• Ensuring O-Licence margin is not exceeded.

• Maintaining and updating VOL (Vehicle Operator Licensing) records.

• Completing required weekly TM hours based on fleet size.

• Maintaining a CPD log for audit purposes.

• Keeping up to date with legislative changes and updating policies, training, and communications accordingly.

Compliance Systems & Audit Readiness

• Leading full DVSA audit readiness and regulatory oversight.

• Maintaining and overseeing the Convey compliance dashboard.

• Ensuring driver, vehicle, and compliance documentation is accurate, complete, and retained correctly.

• Conducting internal compliance reviews and implementing corrective actions where required.

Incident & Risk Management

• Leading accident and incident investigations.

• Maintaining a formal investigation and incident log.

• Acting as on-call escalation point for serious compliance or safety incidents.

• Implementing preventative measures following investigations.

Operational Oversight & Governance

• Providing oversight and guidance to the Transport Admin to ensure day-to-day compliance execution.

• Reviewing Samsara telematics daily and conducting structured driver debriefs.

• Ensuring safe loading practices and compliance with weight limits.

• Carrying out stock takes of transport consumables and requesting replenishment when required.

Strategy & Innovation Integration

• Collaborate with the strategy team to ensure new technologies (e.g., smart charging, telematics) are integrated without adding risk to regulatory compliance.

Requirements

• Valid C+E licence and experience of operating HGVs desirable.

• Health and Safety awareness - IOSHH Certification desirable.

• Holder of a valid CPC and eligible to act as a statutory Transport Manager for the Hayes operators licence.

• Demonstrable experience managing HGV transport operations for at least 3 years.

• In-depth knowledge of O-Licence undertakings, DVSA expectations, driver hours regulations, and road transport law.

• Experience with tachograph analysis software, telematics systems, TMS platforms, and digital maintenance systems.

How we reward our team

• Dynamic working environment with a diverse and driven team

• Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role

• 25 days of holiday allowance plus public holidays

  • if you're on a 4 days on - 4 days off shift pattern, you are entitled to the equivalent of 18 days paid holiday plus public holidays

  • similarly on 4 days on - 3 days off shift pattern, you are entitled to the equivalent of 20 days paid holiday plus public holidays

• 1 Birthday Day Off + 2 Tenure-Based Additional Days Off

• Subsidised Private Medical Insurance including dental, vision & mental health therapy

• Bi-annual performance reviews and tailored development plans

• Annual compensation review

• Team lunch provided once a week

• Quarterly team socials and annual sports day (HIVED Olympics)

• Enhanced maternity/paternity/adoption policy as day 1 right

• Community volunteer days

• Cycle to work scheme

• Dog friendly office and depots

• MacBook Air or Windows Laptop (depending on your preference)

Want to learn more?

• Meet the team in 60 seconds: Behind the scenes with HIVED

• HIVED is #7 on The Sunday Times Tech 100

• Read how HIVED raised $42M to transform parcel delivery with AI and all-electric logistics network

• Check the Impact Report 2024

• Keep up with HIVED ✨ here ✨