Commercial Director

Our priority is to match the right person to the right role, and we never want salary to be a barrier to applying. Regardless of your current pay, we’ll ask about your salary expectations during the application process, and our Talent Team will have an open, honest conversation during the talent call to understand your skills and explore our salary options. If you have questions around salary, please feel free to ask us!

Location : Chiswick, London - Hybrid

Sponsorship: We are unable to offer sponsorship for this role

Commercial Director

Responsible for driving growth, profitability, and innovation across the business, aligned with the company’s strategic objectives. The Commercial Director will be a key member of the leadership team, responsible for shaping the company’s competitive positioning in a rapidly evolving energy market. This role will lead multiple teams including trading, propositions, solar and industry schemes.

Reporting to Charlie Davies, CEO 👋

⭐ Why So Energy?

So Energy was created in 2015 because we knew energy suppliers could be better . Since then, we’ve grown rapidly but sustainably, with 300,000 customers and over 450 Energists (what we call our people). But we’re not done! We’re on the road to a net-zero future, and thanks to our partnership with ESB, we’re well on the way. We’re customer-centric, tech-led, and passionate about sustainability.

We’re driven to do our best for our customers, for each other, and for our planet. That’s why we’ve built a workplace culture that’s supportive, empowering, inclusive, and full of opportunities to grow and make an impact.

At So Energy, we take pride in our values-driven culture. We live and breathe by our six core values that guide everything we do:

• Clear

• Honest

• Ambitious

• Inquisitive

• Caring

• Sustainable
  

What you’ll be getting up to in this role:

Commercial Strategy and Leadership

• Provide strategic input into company-wide planning and strategy, aligning commercial priorities with corporate objectives.

• Directly lead commercial strategy across trading, propositions, solar, and industry schemes - ensuring sustainable revenue growth, profitability and efficient delivery.

• Set the strategic direction for growth that will enable the Marketing Director to deliver aligned initiatives that drive customer acquisition, brand awareness and market share.

• Advise Committees, SLT and Board on market developments and the commercial implications of regulatory and policy change.

• Work closely with the CFO and finance team to ensure financial performance is aligned with, and informs, commercial strategy and decision-making.

Trading and Risk Management

• Oversee trading, forecasting and pricing teams and evolving strategy/operations to optimise hedging, risk management, forecasting and competitive pricing.

• Own the retail pricing framework across all tariffs and propositions, balancing competitiveness, risk appetite, and margin targets.

• Ensure compliance with trading risk frameworks and internal governance.

• Monitor wholesale energy markets to anticipate trends and identify opportunities, especially across the increasingly flexible electricity market with half hourly settlement as the new standard.

Products, Propositions and Innovation

• Lead the development of new customer propositions, tariffs, and services to drive differentiation and growth.

• Own pricing models and margin management across all customer segments.

• Collaborate with marketing, customer, and operations teams to deliver compelling products aligned to customer needs.

• Evaluate emerging technologies and business models in energy retail, digital, and distributed energy resources.

Low Carbon Solutions and Industry Schemes

• Drive the growth of the company’s solar proposition, including residential, commercial, and community projects.

• Partner with operations, technical, and supply chain teams to ensure delivery at scale and high customer satisfaction.

• Lead delivery government/industry schemes, ensuring compliance and cost efficiency, while at the same time looking to maximise the opportunities within these schemes to build on our existing products and propositions for our own customer benefit.

• Shape and oversee the company’s approach to future schemes (e.g., energy efficiency, decarbonisation initiatives).

Commercial Operations

• Provide oversight for operational contracts with commercial implications.

• Support on commercial metering contracts, ensuring alignment with business objectives and operational capabilities.

Team Leadership and Development

• Lead and develop a high-performing commercial team across multiple disciplines.

• Foster a culture of collaboration, accountability, and innovation.

• Coach senior leaders to deliver results and build capability within their areas.
  

You’re a great match if:

• Proven commercial leadership within retail energy or regulated consumer markets, with experience setting and executing commercial strategy across pricing, proposition, customer acquisition, retention and margin optimisation.

• Strong understanding of energy market dynamics and regulation, including tariff pricing, wholesale markets, and the commercial implications of policy and market change.

• Financial and analytical capability, with a track record of driving P&L performance, forecasting, scenario modelling and data-led decision-making.

• Customer-centric growth mindset, with experience developing propositions, improving lifetime value, managing churn and profitability.

• Leading high-performing teams, and partnering with Operations, Finance, Technology and Regulatory functions, and can operate confidently at the Executive and Board level.
  

Research shows that some underrepresented people are less likely to apply for a role unless they are 100% qualified. We believe your experience, skills, and passion will set you apart. We encourage you to apply and tell us about your journey, even if you don’t tick all the boxes.

📅 Our Hiring Process:

1. Talent Screen - 20 minutes Teams call

2. Leadership Interview, competency-based Interview with two members of the Senior Leadership Team

3. Final stage interview and presentation with Charlie Davies, CEO and two other senior Leaders

APPLICATIONS CLOSE ON 9th Jan 2026

🤝What’s in it for you?

Smart Working Charters

• Hybrid working – Each team has its own Smart Working Charter. Ask your talent partner for more details.

Growth & Development

• Personalised learning & development budgets – to support your growth journey, L&D buddies to guide you along the way.

• Educational Sponsorships – like Code First Girls.

• Internal learning platform – with thousands of valuable resources.

Pay & Reward

• Up to 10% performance bonus – based on company and personal performance.

• Annual Salary Reviews – to ensure we remain competitive in the market.

• Commitment to being a real living wage provider .

Time Off That Matters

• Your birthday off – it only comes once a year, so enjoy it!

• 3 So Giving Days – spend time supporting a cause you care about.

• Enhanced family leave – supporting you through every life chapter.

Health & Wellbeing

• Unmind – Access to personalised coaching or therapy to support your mental wellbeing.

• Physical Support – Free eye tests, flu vaccinations.

• Access to Perkbox – Additional wellbeing & savings benefits.
  

• Menopause Policy – To ensure all employees are being taken care off.

Belonging & Recognition

• Affinity Groups – join one of our employee groups to foster meaningful connections.

• Bi-annual Value Awards – because your hard work deserves recognition.

• Monthly events – to find balance and bring our team together.

• Charitable Fundraising – to give back to our communities.
  

🧩 Diversity, Equity, Inclusion & Belonging

As a Disability Confident Committed employer, we encourage applications from everyone, and we will ensure fair and accessible recruitment for all. At So Energy, we’re committed to cultivating an environment that promotes diversity, equity, inclusion, and belonging. We are a global community, and we believe our unique qualities should be celebrated as they are critical to our innovation. It’s essential to us that you bring your authentic self to work every single day, no matter your age, ethnicity, religion, citizenship, gender identity, sexual orientation, disability status, caring responsibilities, neurodiversity, or otherwise . Inclusion isn’t just an initiative at So Energy. We strive to embed it throughout our entire culture.