IT Manager - Financial Services Sector

Hi there!
At MBC we keep growing and now we are looking for an IT Service Manager – Financial Services Sector (London).

About MBC

May Business Consulting is an international consulting firm offering advisory services in digital transformation , change management , efficiency , and control . We have a customer-centric approach, engaging 100% proactively to maximize our added value.

We have offices in Spain and the United Kingdom .

We work on international projects with financial institutions, fintechs , and startups.

About the role

We are seeking a highly experienced IT Manager with a strong background in IT service management within the financial services sector. The ideal candidate will bring 15+ years of progressive IT leadership experience, along with deep technical skills and proven people management capabilities.

You’ll play a key role in establishing, managing, and improving IT services aligned with business needs, regulatory standards, and modern best practices.

Key Responsibilities

• Lead and continuously improve the IT service & support function for core business applications.

• Ensure ITIL-aligned processes: incident, problem, and change management.

• Support root cause analysis and resolution for application/infrastructure issues.

• Manage and mentor a team of 4–5 IT professionals .

• Oversee third-party vendors and partners: hosting, support, development.

• Drive compliance with ISO27001, security policies, and operational resilience.

• Align IT operations with business strategy , budgeting, and innovation goals.

Requirements

• 15+ years of experience in IT service management, at least 7 in leadership roles.

• Strong experience in the financial services industry and regulatory environments.

• Background in multi-tiered UNIX systems , networking , and application stacks .

• Skills in scripting or programming: Shell, Perl, PHP, Java, SQL .

• Familiarity with SAP Basis , Sybase , MySQL , Apache/JBoss , Jira/Confluence .

• Strong vendor management and governance experience.

• ITIL certification is a plus.

We value if you have...

• Proactivity

• Desire for continuous improvement

• Empathy and teamwork

• Attention to detail and learning capacity

• Customer orientation

📍 Location : London – Hybrid work model

Join a young and dynamic consulting firm and continue your professional growth with us. Work in a great environment on international projects .

We look forward to receiving your application!