Credit Control Manager

We are hiring!

Lloyd Warwick International, a subsidiary of McLarens, is a specialist loss adjusting and claim management company serving the global insurance business, with a focus on onshore and offshore energy, mining, marine, ports and terminals, power generation, renewables and special risks.

The Credit Control Manager will be responsible for the collection of all invoices across the Lloyd Warwick International group.

The role will be very hands-on, requiring frequent in-person meetings with insurers and lead adjusters, as well as management of the credit control team located in various countries.

The Role

Overall Responsibility:

Maximise collections of debt across LWI offices.

Specific Duties & Responsibilities:

• Manage and motivate credit controllers in accordance with agreed policies, procedures and employment legislation.
• Provide direction and leadership on collection issues.
• Collection of overdue debt.
• Establish beneficial relationships with customers and brokers through regular meetings and contact in order to maximise collections.
• To ensure that reporting to customers is thorough and timely, to avoid unnecessary delays in payment.
• Improve the collection cycle/process to reduce bad debt provision and meet company DSO targets continually.
• Report results and processes to the Senior Financial Manager.
• Develop and streamline credit control procedures.

Key Performance Indicators:

• Average monthly AR DSO
• Bad Debt provision

About you:

Essential:

• Insurance industry collection experience, with a preference for experience within the subscription market.
• Ability to communicate appropriately and professionally with stakeholders across a range of circumstances.
• Experience of taking initiative and managing yourself and others effectively.
• History of reduction in the level of outstanding debt in prior roles.
• Intermediate Excel skills (vlookup, sumifs, PivotTables, etc)

Working Conditions:

• 9:00 – 17:00 (1 hour lunch break)
• Travel may be required as and when so flexibility is a must.