Operations Analyst
Job Description
A growing specialty insurance business is looking to hire an Operations Analyst to join its operations function.
The role
You will support the oversight, quality and usability of operational insurance data across multiple platforms, helping ensure information is accurate, timely and fit for reporting and analysis. You will also play a key part in producing dashboards and management information, identifying issues in source data, and supporting process improvement across the wider operation.
Key responsibilities
- Support the management and monitoring of operational insurance data
- Review and investigate data quality issues, working with internal teams and external providers to resolve them
- Assist in producing clear, reliable MI and dashboard reporting for business stakeholders
- Create and maintain reporting outputs in Power BI
- Prepare structured datasets for analysis across operational and business functions
- Identify areas where reporting, controls and processes can be improved
- Contribute to a more efficient and less manual reporting environment
- Liaise with stakeholders across operations, underwriting and related teams to support ongoing data and process improvement
About you
- Experience in an operations, reporting, data or analyst role within insurance
- Strong hands-on experience using Power BI to build or develop dashboards
- Comfortable working with insurance operational data
- Exposure to BDX / bordereaux / PAS data would be highly advantageous
- Prior experience in a delegated authority, MGA or Lloyd’s market environment is preferred
- Strong Excel skills
- Good attention to detail and the ability to spot inconsistencies or issues in data
- Confident communicator, able to work with both technical and non-technical stakeholders
This is a great opportunity for someone who enjoys combining operational understanding with data insight in a growing, collaborative environment.
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