Cloud & IT Infrastructure Manager

About Us

Fideres delivers effective economic analysis and testimony, turning data into courtroom advantage. As global litigation experts, we help law firms secure new cases and offer unbiased, conflict-free insights for complex and innovative disputes. Driven by rigorous analysis, we empower justice—for all—from case strategy to victory.

By dedicating ourselves solely to litigation-based economic analysis, we can provide truly unbiased assessments and maintain our commitment to objectivity.

Our Competition litigation consulting team has provided expert opinions on major antitrust legal actions against Big Tech (including Apple, Amazon and Facebook), Big Pharma, Big Finance and Big Agriculture. Meanwhile our original and innovative investigations into river sewage and Covid-19 have led to national press coverage.

Our Financial and Securities Litigation team has acted as plaintiffs' experts in the most consequential financial cartels and market manipulation cases of the past 10 years.

About this Role

We are looking for a Cloud and IT Infrastructure Manager to join us in an exciting time in our growth, and assist us with software, database, infrastructure and managing our corporate IT requirements.

This role will take ownership of day-to-day IT support operations, ensuring our systems, applications, and networks run smoothly. This is a hands-on role, responsible for coordinating, maintaining and developing our IT and cloud infrastructure needs, troubleshooting technical issues and improving support processes. You will also act as the main point of contact for escalations and liaise with vendors when required.

Key Responsibilities

Some notable responsibilities will include:

• Be the main point of contact and coordinate enquiries and IT needs with our external IT provider.
• Assist with hands-on office IT desk, systems, hardware and networking support needs, coordinating with our external IT provider for planned visits.
• Managing and developing plans to support our corporate technology requirements, including device security and management, data security, identity management, cloud infrastructure and other corporate IT needs.
• Evaluate, introduce and maintain new technologies (e.g. cloud, AI) to enhance automation, monitoring, and business efficiency.
• Support system upgrades and migrations. Support the business with the introduction of new systems and technology.
• Maintain and update IT documentation and processes, along with internal training and guidance.
• Develop, maintain and ensure compliance with IT policies, security standards, and GDPR/international data protection requirements.
• Collaborate with external vendors and service providers for escalated issues or project work.
• Monitor system performance and recommend improvements to enhance efficiency, reliability and overall improve IT infrastructure.
• Communicate effectively with both technical and non-technical stakeholders.

Key Skills and Attributes

The ideal candidate will have:

• Degree in Computer Science or another relevant field, strong academics.
• Proven relevant work experience, ideally in a consulting environment.
• Strong communication skills.
• Knowledge of Azure cloud infrastructure and provisioning.
• Knowledge of the Microsoft 365 stack (sharepoint, EntraID and more).
• Experience managing cloud infrastructure, including Virtual Machines used for remote working and analytics workflows.
• Familiarity with device management and endpoint security.
• Familiarity with modern infrastructure provisioning practices, e.g. Infrastructure as Code.
• Familiarity with modern data and analytics SaaS products, e.g. Snowflake, DataBricks.
• Takes ownership and accountability, with a strong focus on delivery and a commitment to seeing projects through to completion.
• Acts with integrity, initiative, and is comfortable expressing opinions and suggesting new ideas or solutions.