Head of Operations

Job Description

We’re hiring a Head of Operations for a fast growth London-based FMCG scale-up.

Backed by top-tier investors and fuelled by ambitious growth plans, they're now looking for a world-class Head of Operations to join their senior team and help build the operational engine that will power their national and international expansion.

This is a critical leadership role for someone who thrives in high-growth environments. Reporting to the Founders, you will be responsible for designing, optimizing, and leading their end-to-end supply chain operations – from sourcing and manufacturing through to fulfilment and logistics – with a sharp focus on efficiency, scalability, and customer experience.

Key Responsibilities:

• Own and evolve the supply chain strategy in alignment with commercial goals.
• Oversee sourcing, procurement, production, warehousing, and logistics operations.
• Build and lead a high-performing supply chain and operations team.
• Ensure cost-effective and timely delivery of products to customers and retail partners.
• Manage relationships with manufacturing partners, 3PLs, and suppliers.
• Implement scalable systems and processes to support rapid growth.
• Drive continuous improvement in supply chain performance, sustainability, and resilience.
• Collaborate cross-functionally with Commercial, Finance, and Product teams.

What We’re Looking For:

• Proven experience leading supply chain and operations in a fast-paced FMCG environment (scale-up or challenger brand experience is a big plus).
• Strategic thinker with a strong analytical mindset and hands-on approach.
• Experience scaling operations through periods of rapid growth and complexity.
• Excellent negotiation, project management, and team leadership skills.
• A builder mentality – excited to shape the future of a high-potential brand.
• Strong understanding of ERP systems, inventory management, and logistics optimization.
• Passion for innovation, sustainability, and customer satisfaction.

The successful candidate can expect a salary of up to £85,000 plus benefits inlcuding a share scheme.