Public Area Supervisor - Conrad London St. James
- Hourly rate of £14.50
- A global travel program for team members
- Meals whilst on duty
- To be part of a fabulous team
- The Blue Boar Pub, opened May 2021, which is a contemporary take on a British pub
- The Hedgerow, the hotel's first cocktail bar, which takes inspiration from the beauty of the traditional British countryside
- The Pem, a glamourous and elegant restaurant in the centre of the hotel showcasing classic British cuisine using modern techniques
- The Orchard, for afternoon teas and lighter meals
- The Executive Lounge, an exclusive space dedicated to our most valued guests, providing a higher level of luxury and personalized service.
- Seven Meetings & Events Spaces, perfectly designed to host a wide range of gatherings and events, each space offers the same commitment to quality, luxury, and service excellence that define Conrad London St. James.
- Responsible for overseeing and ensuring the cleanliness of all public areas
- Manage, train and develop the public area cleaners
- Carry out lost property procedures
- Manage customer service issues quickly and effectively
- Manage master keys in his/her possession
- Organise regular deep cleaning tasks, e.g monthly deep cleaning and carpet shampooing
- Report maintenance issues to Maintenance/Engineering Department
- Patrol Front of House areas and Public Toilets regularly throughout the shift
- Work with other Housekeeping Managers, Office Coordinators, Reception and maintenance to maintain good communication
- Ensure a thorough handover to Housekeeping teams
- Carry out preventative maintenance on equipment
- Ensure team members comply with hotel security, fire regulations and all health and safety legislation
- Carry out any other reasonable task set by the hotel's management
- Provide excellent Guest service
- Excellent organisational and planning skills
- Accountable and resilient
- Good communication skills
- Ability to work under pressure
- A passion for delivering exceptional levels of Guest service
- Previous hotel or leisure sector experience
- Previous experience at Supervisory level
- St James Park Tube Station - District & Circle Line - across the road
- Westminster Tube Station - Jubilee Line (4 Mins Walk)
- Victoria Station (8 Mins Walk)
- Waterloo Station (10 Mins Walk)
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