Head of Account Management

Job Description

Aristocrat focuses on top-tier gaming content and tech, aiming to bring happiness through play. Our culture values innovation, teamwork, and excellence, leading in the gaming sector. The Head of Account Management role drives growth and client bonds.

• Manage and develop a globally distributed team of Commercial Account Managers.
• Analyze and expand business operations toward sustained growth.
• Lead the prioritization of crucial projects within the commercial team.
• Monitor revenue streams and identify strategic opportunities to increase revenues.
• Evaluate, develop, and improve internal business processes.
• Develop relationships with key customers and strengthen industry partnerships.
• Liaise internally with Management, other Business Units, BI, Delivery, etc., to align strategies for achieving objectives.
• Deliver the GGR/Revenue budget based on Quarterly targets.
• Identify strategic areas/markets of growth, develop and carry out the go-to-market plan in conjunction with the VP of Revenue.
• Prioritize different tasks and the Team’s focus based on revenue, importance to the business, market requirements, and regulations.
• Guide, mentor, and lead the AM team from the front.
• Work closely with the Partnership team to prioritize key connections.
• Collaborate with various departments within the organization to facilitate the expansion of the commercial team.
• Support the internal Content teams in growing their revenues.
• Hire and onboard quality AMs that fit in the company culture; manage under-performing AMs.
• Monthly reporting to the Senior Management team.

• 2+ years of experience in a senior account management role.
• Demonstrates strong leadership skills with a proactive approach to overcoming challenges.
• Excellent verbal and written communication, interpersonal, and teamwork skills.
• Ability to influence thinking and gain acceptance of ideas in sensitive situations.
• Demonstrated ability to solve problems successfully in a matrix and complex organization.
• Experience in leading change and organizational innovation within a large corporate organization.
• Comfortable with networking and interacting with a variety of teams and collaborators.
• Entrepreneurial spirit with the ability to find opportunities and associated risks.
• Strong communication skills, taking the time to hear candidates, hiring managers, and co-workers.
• Broad perspective, showcasing creativity and focusing outward rather than inward.

Company Summary

Aristocrat Interactive  

Aristocrat Interactive is Aristocrat Leisure Limited’s (ASX:ALL) regulated online Real Money Gaming (RMG) business and was formed in 2024 when the Anaxi and NeoGames businesses (Anaxi, NeoGames, Aspire Global, BtoBet, and Pariplay) came together.  The business is an industry leader in content and technology solutions for online RMG, with a full-service offering that includes content, proprietary technology platforms and a range of value added services across iLottery, iGaming and Online Sports Betting (OSB).

About Aristocrat

Aristocrat Leisure Limited (ASX: ALL) is a leading gaming content creation company powered by technology to deliver industry-leading casino games together with mobile games and online real money games, collectively entertaining millions of players worldwide, every day. Headquartered in Sydney, Australia, Aristocrat has three operating business units, spanning regulated land-based gaming (Aristocrat Gaming), social casino (Product Madness) and regulated online real money (Aristocrat Interactive). Our team of over 8,500 people across the globe are united by our company mission to bring joy to life through the power of play .

Our Values

• All about the Player

• Talent Unleashed

• Collective Brilliance

• Good Business Good Citizen

Travel Expectations

Additional Information

At this time, we are unable to sponsor work visas for this position. Candidates must be authorized to work in the job posting location for this position on a full-time basis without the need for current or future visa sponsorship.