Senior Housekeeping Supervisor - Coordination and Administration

Our housekeeping team looks after our bedrooms, public areas including our restaurants and bars, our members areas, spa, and laundry and uniform facilities.

We are looking for an organised and meticulous admin star for our newly formed support function within housekeeping. Leading the team of co-ordinators and shouldering the desk-based admin tasks such as rotas, ordering, and reporting, this team will allow our rooms, public area, laundry, and minibar teams to focus on keeping the operation looking amazing and running smoothly.

Do you want to join one of the best places to work in hospitality?

What’s the role?

Senior Housekeeping Supervisor – Co-ordination and Administration

About The Ned:

The Ned and Ned’s Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time.

The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned’s Club - a private members’ space, gym and rooftop - alongside a public spa, a whole floor of event spaces, ten restaurants and bars and 250 hotel bedrooms.

As the leader of our newly formed administration team, and reporting into our Assistant Executive Housekeeper you will:

• You’ll manage our team of co-ordinators, motivating and developing them to deliver amazing support to the daily operation
• Create and own rotas for the whole Housekeeping function, delivering fair and strategic schedules that cover the operation and allow our team to enjoy good work life balance
• Place appropriate orders with our suppliers and support regular stock takes to maintain par levels and ensure no service or operational disruptions
• Keep our operational and people systems admin up to date, such as Fourth, Knowcross, and Mapal One
• Maintain smooth relationships with partner departments such as Engineering
• Complete ad-hoc admin and reporting tasks where necessary, with a focus on allowing the operational managers and team to focus on their areas
• Communicate with the management and leadership team as needed, for example sharing agency staffing needs or stock disruptions

What The Ned can give you:

• Salary of £36,500 per year including service
• Complimentary meals in our friendly team restaurant, Neddy’s including monthly payday breakfast
• Exciting learning and development programmes to help progress your career
• Exclusive rates at The Ned for staying and eating for you, your family and friends
• Wellbeing and health benefits, including Reward Gateway and Wagestream, with access to gym, shopping, and cinema discounts
• Your birthday off after a year of service and more holiday after five years
• Paid volunteer day
• Refer a friend scheme
• Regular social events, including an annual pool party
• Employee assistance programme – 24/7 advice and support
• Reward and recognition initiatives

What you can bring to the role:

• This is a desk-based administration role, so you’ll naturally be focussed and organised with the ability to manage and complete multiple priorities to deadlines
• You’ll be leading our team of co-ordinators so prior experience as a supervisor or people manager is essential, with a proven track record of developing and motivating a high performing team
• The administration team’s function is to support the operational department, so prior knowledge of the day to day will be highly advantageous in building supportive and collaborative relationships
• You’ll be comfortable with complex data or tasks, such as creating rotas for a large department or analysing reports
• Previous experience with any of the systems we use will be beneficial, but training will e provided where needed

At The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.

Please let us know of any specific needs you may have during your interview.

All candidates must the right to work in the UK to be considered for this role.

Apply today and join us as Senior Housekeeping Supervisor

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