Senior Casework Officer
The primary task will be assisting constituents with a wide variety of personal casework, including related to housing, healthcare, pensions/benefits, immigration and education.
Caseworkers also help identify issues of importance to constituents and look for new patterns and emerging challenges.
This role will be based in Sarah Olney MP's constituency office in Mortlake.
Key Skills and Experience
Previous experience of casework is highly desirable
A desire to help solve problems for constituents
Patience and empathy
Great verbal and written communication skills
Ability to work flexibly as part of a team, but also independently to manage your own responsibilities
Ability to work in a fast-paced environment, responding quickly to new events
Meticulous organisation and attention to detail
Alingment with the values of Liberal Democrats
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