Continuous Improvement Analyst, Financial Services

Continuous Improvement Analyst, Financial ServicesCity of London / HybridCirca £60,000 + Excellent BenefitsBonus | Private Healthcare | Generous Pension

Process Improvement, Financial Services, BPMN, Confluence, Automation, Continuous Improvement, Operational Excellence

Are you passionate about optimising business processes and driving meaningful change in financial services? We’re seeking a Continuous Improvement Analyst, to join a respected and forward-thinking wealth management firm based in the City of London. This is an exciting time to come on board, as the organisation embarks on a major multi-year transformation journey focused on operational excellence and digital innovation.

The Opportunity

As a Continuous Improvement Analyst, you will play a pivotal role in identifying inefficiencies, enhancing workflows, and embedding a culture of continuous improvement across the business. This is a fantastic opportunity for someone with proven experience in process analysis and optimisation within a regulated financial environment to make a real, lasting impact.

Key Responsibilities

• Champion structured process management frameworks across business functions
• Lead and facilitate cross-functional workshops to drive collaborative improvement initiatives
• Promote best practice use of process and knowledge management tools (e.g. Confluence, Runthru)
• Conduct annual process reviews and support audit readiness activities
• Deliver targeted improvements in alignment with business and regulatory priorities
• Develop and maintain accurate and meaningful process documentation (BPMN preferred)
• Partner with automation teams to shape requirements for low-code/digital solutions
• Advocate for continuous improvement mindsets and help build internal capability

What We’re Looking For

• Strong background in process improvement or business excellence, ideally within financial services or consulting
• Practical experience with process documentation methodologies, such as BPMN
• Confident using tools like Confluence, and comfortable navigating complex environments
• A natural collaborator who can influence stakeholders and champion best practices
• Analytical, organised, and able to work independently or as part of a dynamic team
• Excellent communicator - able to distil complex processes into clear, accessible formats
• Curious, proactive, and committed to delivering high-impact outcomes

Why Join?

This is more than just a process role - it’s an opportunity to be part of a values-driven firm with a rich heritage and a modern, progressive outlook. You’ll enjoy a collaborative working culture that values professional development, employee wellbeing, and the chance to genuinely influence how the organisation works.