Sales Development Representative

At Chapter 2 , we’re not just scaling businesses—we’re reshaping the future of talent acquisition with passion, loyalty, and an unwavering commitment to results . By blending people, processes, and cutting-edge technology, we’ve redefined the traditional RPO model, delivering faster, smarter, and more cost-effective solutions that exceed expectations.

As a global powerhouse, our team spans the UK, South Africa, the US, and Germany, with India as the next frontier in our ambitious expansion. Having grown 1300% in just two years, we are unstoppable fuelling our momentum with honesty, collaboration, and a shared vision.

We are relentless in our pursuit of excellence, embedding world-class talent, pioneering technology, and compelling employer branding into organizations across industries. Our approach isn’t just about recruitment—it’s about building long-term success for our clients.

We are loyal to our clients, to our vision, and most importantly, to each other—because we know that true success is built together.

Chapter 2 – A scalable talent solution.

For more information, please watch the Chapter 2 Evolution 🎥🚀

Location: London - Hybrid (3 days per week)

Why This Role?

As a Sales Development Representative, you are at the heart of business growth. You won’t just build a pipeline—you’ll own relationships, find creative ways to spark meaningful conversations, and directly impact company revenues. This is a launchpad role with clear routes to promotion, ongoing professional coaching, and exposure to senior leadership from day one.

Key Responsibilities

• Proactively source, engage, and qualify high-value leads using multi-channel outreach (calls, video, LinkedIn, email, social).
• Book meetings for sales leads and play a vital role in closing deals with decision-makers.
• Tailor conversations and messages to individual pain points; every outreach is personalized, insight-driven, and builds rapport.
• Run crisp discovery calls to identify true business needs, unlocking opportunities with real influence over buying decisions.
• Track, measure, and report on KPIs including meetings booked, pipeline generated, and deal conversion rates.
• Share market intelligence, competitor insights, and emergent trends with the sales team; be the first to spot what's next.
• Collaborate with all parts of our organization (Sales, Marketing, Product) to unify messaging and target strategies.
• Commit to continuous improvement—regularly feedback on the process and suggest what works better.

What We’re Looking For

• 2+ years high-performance SDR or inside sales experience, ideally in SaaS, tech, or a rapidly scaling B2B vertical.
• Proven ability to exceed targets (pipeline, meetings, revenue), demonstrating exceptional follow-through and resilience.
• Emotionally intelligent, competitive mindset; hungry to win, thrive under pressure, and learn from both success and rejection.
• Expert communicator—clear, persuasive, and able to ask strong questions that get beneath the surface.
• Storyteller and consultative partner; able to teach prospects something new about their own business.
• High adaptability—comfortable with rapid change, self-motivated, and process-focused.
• Technological proficiency with CRM, sales automation tools, social prospecting, and data analysis.
• Coachable and collaborative, eager to be challenged and to challenge others, building a winning team ethos.

What’s In It For You?

• Accelerated growth: top performers can move into senior roles within a year.
• Uncapped bonus structure with clear, transparent pathways to earning potential.
• Dedicated mentorship, coaching, and ongoing professional development.
• Flexible, hybrid working environment and full benefits package (health, wellness, training sessions).
• High-performance culture: recognition, autonomy, and resources to reach personal and team goals.

Benefits and Rewards designed around you:

Because your hard work deserves more than just recognition—it deserves celebration. 🎉🚀At Chapter 2 we’re passionate about helping you shape a career that aligns with your aspirations, passions, and personal growth.

• A competitive salary depending on experience
• Flexible work arrangements , including hybrid work possibilities , so you can balance life and career in a way that works best for you.
• Future-Proof Your Finances – Our pension fund helps you invest in a secure and comfortable future, so you can plan with confidence.
• Your Health Matters – From medical aid to comprehensive health and wellness programs, we’re committed to keeping you feeling your best—inside and out.
• Celebrate YOU – Your birthday is special, and we think you should spend it doing what makes you happiest! Enjoy birthday leave to relax, celebrate, and recharge.
• Shining a Spotlight on Success – We love recognizing and rewarding hard work! Our Town Hall Recognition Awards celebrate those who go the extra mile, because every achievement deserves a moment in the spotlight.

Diversity, Equity & Inclusion at Chapter 2 🌍✨

At Chapter 2 , we are committed to building a diverse, inclusive, and welcoming workplace where everyone belongs. Regardless of race, ethnicity, religion, age, gender identity or expression, sexual orientation, disability, or neurodiversity , we celebrate the unique perspectives that make us stronger. We encourage applications from all backgrounds and are happy to accommodate any recruitment or interview adjustments needed to create a smooth and comfortable experience. Your individuality matters, and we believe that diverse philosophies, cultures, and experiences drive innovation and success.