Trainee Lettings Consultant

Job Title: Trainee Lettings Consultant

Location:  Richmond

Brand : Chancellors

Salary : Competitive Salary Package

Hours: Monday to Thursday from 8:45am - 6pm, Fridays from 8:45am - 5:30pm. Please note, that you will be required to work every other Saturday from 10am - 3pm.

Driving Licence: Please note, that you must have a full UK Driving Licence & access to your own car.

About Chancellors:     

Chancellors is one of the UK’s leading estate and lettings agencies, with a proud history dating back to 1807. With over 40 interconnected branches across Southern England and Mid Wales, we have built our reputation on expert local knowledge, exceptional service, and an unwavering commitment to our customers.

For generations, we’ve helped people buy, sell, let, and rent property with confidence. Our strong presence across Berkshire, Buckinghamshire, Oxfordshire, Hampshire, Surrey, London, Herefordshire, Wiltshire, and Mid Wales ensures we understand the communities we serve and the property markets that shape them. Chancellors is proud to be part of LRG, one of the UK’s largest and most forward-thinking property services groups. Backed by the scale and strength of LRG , we continue to focus on what we do best: delivering expert, local service with a personal touch.

Job Summary and Key Responsibilities:

Duties will include:

• Build and maintain strong client relationships and consistently provide exceptional client service

• Identify client requirements and match those to our property portfolio

• Have a polite and confident telephone manner and be able to communicate details effectively

• Manage your time effectively to ensure you maximise appointment and activity levels

• Attend all training courses relevant to your role to enhance your knowledge and improve your performance

Skills required:

• Have previous sales and customer service experience – previous Estate Agency experience is not essential as all training will be provided

• Be target driven and tenacious

• Be able to work effectively within a team

• Be motivated and enthusiastic at all times

• Display high standards of service and presentation

• Have good organisational skills

• Have a drive to be the top of every league table

• Be a car owner with a full driving license

• Be insured for business use

• Have the legal right to work in the UK

What we can offer you:

• Proven track record for career growth and advancement within the company  

• Market leading training and ongoing professional development  

• Supportive and collaborative team environment  

Benefits:

• Access to an Employee Assistance programme including access to a virtual GP 24/7 and mental health first aiders.   

• Retail discounts.   

• Regular awards & incentives for Top achievers.   

• Generous holiday allowance, increasing by 1 day per year based on service, plus bank holidays.

• Excellent parental leave & company fertility policy in place.   

• Structured training & support.   

Chancellors as part of LRG, are an equal opportunities employer and encourage candidates of all backgrounds to apply. We look forward to welcoming a dedicated individual to our team, who shares our commitment to excellence in the Real Estate Industry.      

LRG does not engage the services of Recruitment agencies for the purpose of hiring. All job openings are managed directly by our Internal Recruitment team. We do not accept unsolicited CVs or candidate referral from Recruitment agencies, and any such submissions will not be considered.