Mobile Funeral Arranger (HAYES)

Closing date: 09-01-2026

Mobile Funeral Arranger

25,369 (13.01 per hour) plus benefits

Full time 37.5 hours per week, Monday-Friday 9am-5pm

Mobile role covering 6 funeral homes in West and North-West London including Hayes, Ealing and Brent.

You may also need to occasionally cover additional funeral homes in the wider area.

You can apply for this job on your mobile in a few simple steps no CV required.

Youll need a full manual UK drivers licence for this job.

Please note all positions within Funeralcare can involve direct physical contact with the deceased as part of normal duties the amount of contact will differ dependant on role applied for.

Typical duties include but are not limited to preparation, transportation, and personal care of the deceased to be carried out with professionalism, dignity, respect and adherence to health and safety standards.

Please carefully consider your comfort levels with these responsibilities before applying.

At Co-op Funeralcare, we take pride in helping families say the perfect goodbye to loved ones.

You dont need previous experience in the funeral industry to apply as we provide full training and ongoing support so youll have all the tools you need for your new role. Youll also benefit from a competitive salary, an excellent pension scheme, and discounts on a range of Co-op products and services.

Find the kind of job satisfaction you didnt think was possible. Apply today.

What youll do

travel to meet clients build and maintain positive relationships with the community

support our clients both in person and over the phone, arranging family visits and answering client questions

make sure that the funeral home both inside and outis always clean, safe, and welcoming, maintaining a professional and comforting environment for our clients, as well as reporting and recording any maintenance issue (there will be times when youll be the only person in branch)

work with different digital systems and devices (computers, tablets, smartphone applications) to accurately manage client documentation, funeral arrangements and invoicing.

make sure that all regulated work, like selling and informing clients about our funeral plans, is referred to the Funeral Plan Arrangers team

support with manual handling of coffins and the deceased

update client management applications, entering accurate and timely information to ensure records are always kept up to date

This role would suit people who have

a full UK driving licence and access to a vehicle

the ability to work confidently on their ownwhether travelling to client meetings or independently managing a branch when needed

good communication skills, with the ability to clearly communicate with clients and colleagues both in writing and verbally

the ability to confidently work with numbers and doing basic calculations such as cash handling, working out discounts, simple data entry and invoicing

a keen eye for detail and accuracy, making sure regulatory policies and processes are always adhered to

good IT skills, with the ability to use a range of technology devices and systems (e.g computers, tablets, smartphones, printers) and the ability to learn and effectively use new applications and systems

a passion for delivering great service and building relationships

high levels of empathy, discretion and care

the ability to carry out the physical elements of the role, such as moving coffins in preparation for family viewings (appropriate training and equipment to ensure safe working practices will be provided)

Why Co-op?

At Co-op, were owned by our members. And because were owned by you, we can do right by you. So when you join us, youre not just taking a job, youre joining a movement. Were an organisation that puts people and communities first, and were powered by purpose. We want this to be a place where you can thrive, so youll also receive:

30% off Co-op branded products and 10% off other brands in our food stores all year-round, as well as discounts on other Co-op products and services

23 days holidays (pro rata, rising with service)

a pension with up to 10% employer contributions

access to our Employee Assistance Programme which offers confidential advice and support on anything youre struggling with, 24 hours a day

access to virtual GP and free eye tests

endless career development opportunities including apprenticeships

friendly, supportive team and the knowledge that you make a huge difference to your community

access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it

Building an inclusive work environment

Were building diverse and inclusive teams that reflect the communities we serve.

We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong, supported by our inclusive policies and the ways we work.

Were proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, well support you.

Learn more about our recruitment process at Your Co-op Application Journey and our inclusion commitments at Diversity and inclusion at Co-op

As part of your application youll need to complete an online assessment. It will take you around 20 minutes to complete this test.

If youre successful in your application, well perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). Well also check your social media activity on platforms like Facebook, Twitter and Instagram.

Any offer of employment made will be conditional upon the completion of pre-employment screening checks.

We reserve the right to remove a vacancy before the scheduled closing date.