QII Assistant Improvement Manager

Job overview

Join our team as an Assistant Improvement Manager. This is a fantastic 5 month secondment opportunity to develop your skills and make a real difference.

The Assistant Improvement Manager is responsible for supporting the effective delivery of assigned projects within the King’s QI Programme. Reporting to the Senior Improvement Manager, the post-holder will lead the scoping, planning, and execution of projects to meet agreed timelines and quality expectations. The role involves promoting and coaching on the fundamentals of the QI approach through training and mentoring staff in improvement methodology.

**Please Note: Previous applicants need not apply **

Main duties of the job

The Assistant Improvement Manager plays a vital role in supporting quality improvement initiatives within the Quality Improvement and Innovation department.

Working for our organisation

King’s College Hospital NHS Foundation Trust is one of the UK’s largest and busiest teaching Trusts with a turnover of c£1.8 billion, 1.5 million patient contacts a year and more than 15,000 staff based across South East London. The Trust provides a full range of local and specialist services across its five sites. The trust-wide strategy of Strong Roots, Global Reach is our Vision to be BOLD, Brilliant people, Outstanding care, Leaders in Research, Innovation and Education, Diversity, Equality and Inclusion at the heart of everything we do. By being person-centred, digitally-enabled, and focused on sustainability, we aim to take Team King’s to another level.

We are at a pivotal point in our history and we require individuals who are ready to join a highly professional team and make a real, lasting difference to our patients and our people.

King’s is committed to delivering Sustainable Healthcare for All via our Green Plan. In line with national Greener NHS ambitions, we have set net zero carbon targets of 2040 for our NHS Carbon Footprint and 2045 for our NHS Carbon Footprint Plus. Everyone’s contribution is required in order to meet the goals set out in our Green Plan and we encourage all staff to work responsibly, minimising their contributions to the Trust’s carbon emissions, waste and pollution wherever possible.

Detailed job description and main responsibilities

1. Improvement Capability

· Foster a sustainable culture of collaboration and continuous improvement.

· Provide QI coaching and support across various projects.

· Enhance understanding of improvement methodologies and change management.

· Support the development and delivery of QI training programmes to build staff capability.

2. Project Management

· Lead multi-disciplinary project teams to deliver service improvements.

· Ensure effective planning, risk management, and execution of improvement projects.

· Maintain robust governance, ensuring sustainability of initiatives.

· Evaluate project outcomes and report progress to key stakeholders.

3. Communication and Stakeholder Engagement

· Act as a visible QI advocate, engaging with a wide range of stakeholders.

· Develop networks and relationships to promote ownership of QI initiatives.

· Communicate project progress, outcomes, and best practices effectively.

4. Data and Performance Management

· Ensure validation of data informing QI projects and reports.

· Use data-driven insights to support decision-making and improvement strategies.

5. Professional Development

· Maintain professional competence and continuous development.

· Actively contribute to team learning and organisational development. People Management and Performance

· Lead, coach and manage the performance of the team in line with good people management practices. Ensuring excellence is recognised and underperformance is addressed.

· Participate in regular performance appraisal meetings and ensure each member of the team has a clear set of objectives and development plans.

· Ensure the team is compliance with all statutory, mandatory training together with any professional training requirements, ensuring they are up to date and fully compliant.

· Manage team absences including sickness in line with Trust policy ensuring the appropriate return to work meetings occur, e-roster is updated and productivity is at keep to the highest possible level.

· Identify and fill any vacancies that arise within the team in line with the Trust’s recruitment policy and process.

· Identify talent and support the internal talent management process in order attract and retain and succession plan for your people.

· Review skills mix at regular intervals in order to identify any potential opportunities to maximise resource utilisation / allocation, ensuring job descriptions are kept up to date.

· Ensure overall wellbeing of the team is maintained. Continuously support in improving the morale of the team and implementing a culture of zero-tolerance for bullying and harassment.

Person specification

Education and Qualifications

Essential criteria

• Educated to Degree level or equivalent management experience
• Evidence of continuing professional development

Desirable criteria

• Project management qualification (e.g. PRINCE 2)
• Lean or Six Sigma or Yellow Belt level training

Knowledge and Experience

Essential criteria

• Expertise in the use of IT e.g. Excel, Word, PowerPoint and able to draw conclusions from complex data and present it clearly to a wide range of individuals and organisations
• Experience of working with stakeholders and securing their engagement
• Experience of report writing for a range of audiences

Desirable criteria

• Previous project governance experience
• Knowledge of change management methodology and the change process
• Experience of problem solving and supporting others to develop this skill
• Experience coaching individuals or teams

IMPORTANT

• Check your email account regularly as this is how we will communicate with you
• If you delete the job from any of your accounts, you may be prevented from accessing further communications
• To enquire about your application or inform us of any changes in your circumstances, please contact the named person on this advert
• Please provide email addresses for referees where possible
• Please review the documentation on our recruitment microsite, particularly the Trust’s criminal records checking policy
• All staff have a responsibility for safeguarding children and vulnerable adults and for ensuring they are aware of the specific duties relating to their role.
• Please note that the closing date is given as a guide. On occasion, we might close a vacancy early due to a high number of applications being received. You are advised to submit your application as early as possible to avoid disappointment.

King's College Hospital NHS Foundation Trust Annual Reports and Other Corporate Publications

King's Health Partners Academic Health Science Centre Website

King's College Hospital is part of King's Health Partners Academic Health Sciences Centre (AHSC), a pioneering collaboration between King's College London, and Guy's and St Thomas', King's College Hospital and South London and Maudsley NHS Foundation Trusts.