Transformation Office Lead - Strategic Partnerships

Transformation Office Lead - Strategic Partnerships

Team Transformation

Location Holborn Office

County Central London

Ref #24584

Closing Date 22-May-2026

At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services - we’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

What you will do:

This role plays a central role in shaping and delivering Metro Bank’s next phase of digital, customer-led propositions by defining and unlocking strategic partnerships across a growing ecosystem, ensuring bold ideas translate into real, deliverable outcomes.

• Shape and support proposition design, scoping and phasing for beyond ‑ banking and other customer propositions

requiring strategic partnerships

• Develop and present option analyses and business cases to support buy/build/partner decisions at senior governance

forums

• Screen, shortlist and assess potential partners using commercial, delivery and risk criteria

• Structure and facilitate partner due diligence, including commercial modelling, delivery feasibility and operating model

impacts

• Lead RFIs and market scans across banking and beyond ‑ banking capabilities to identify strategic partnership

opportunities

• Drive commercial and operating model structuring with Procurement, Legal, Risk and other key teams

• Own and maintain the partnership roadmap, dependencies and decision milestones to ensure timely, decision ‑ ready

governance

• Prepare high ‑ quality materials for programme governance and support wider transformation activity, including incubation

of ad ‑ hoc initiatives

And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

What you will need:

• Demonstrable experience in either Management Consulting, Strategy or Transformation roles

• Experience in delivery of large transformation or change programmes

• Knowledge of supporting senior governance forums and decision-making with contributing to presentations and other

enabling material

• Strong technical understanding of Excel & PowerPoint at an advanced level

• Excellent stakeholder management skills combined with managing multiple parallel workstreams

• Financial services or regulated environment experience is desirable but not essential

• Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders

Our promise to you…

• We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!

• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!

Important Footnote

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!

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