Credit Controller (Professional Services)

HAYS
London

Job Description

Credit Controller | Professional Services | London

Credit ControllerLondon | Professional Services | Permanent
Your new company
A well‑established, mid‑to‑large professional services firm based in the City of London is looking to recruit a Credit Controller into its central Finance team. The business is partner‑led, people‑focused, and continues to grow across specialist service lines, offering a collaborative and supportive working environment.
Your new role
You will join the firm’s Revenue / Finance function, playing a key role in maintaining strong credit control processes, improving cash flow, and minimising bad debt. Working closely with senior stakeholders and portfolio holders, you will manage a busy sales ledger and support effective billing and debtor management across the firm.Key responsibilities will include:

  • Managing and maintaining an accurate client ledger, including timely allocation of receipts
  • Proactively chasing overdue invoices via phone and email and issuing client statements
  • Supporting portfolio holders with debt collection and resolving billing and payment queries
  • Escalating non‑paying accounts to senior management and proposing appropriate next steps
  • Liaising with third‑party debt collection agencies and external advisers when required
  • Processing debtor write‑offs with appropriate authorisation and ensuring correct provisioning
  • Assisting with debtor reporting, cash‑flow forecasting, and management information
  • Supporting the smooth operation of the accounts receivable and billing systems, including client portals
What you'll need to succeed
  • Proven experience in a Credit Control or Accounts Receivable role
  • Ideally gained within a professional services, accountancy, legal, or partnership‑based environment
  • Strong communication skills and confidence in dealing with senior internal stakeholders and clients
  • Good attention to detail with the ability to manage multiple deadlines
  • Comfortable working with finance systems, client portals, and Excel
What you'll get in return
  • A permanent role within a stable and growing professional services firm
  • Exposure to senior stakeholders and complex client portfolios
  • A collaborative finance team with clear processes and support
  • Competitive salary and benefits package
  • Flexible working arrangements
What you need to do now
If you’re interested in this role, click ‘apply now’ to forward an up‑to‑date copy of your CV. If this role isn’t quite right for you, but you are looking for a new position in finance or credit control, please contact us for a confidential discussion about your career.

# 4763423
Posted 2026-04-13

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