Senior Strategy Analyst

White Collar Factory (95009), United Kingdom, London, London

Senior Strategy Analyst

What you'll do

You'll join our Analytics department in one of our core teams; Marketing Strategy, Lending Strategy, Customer Management, Valuations, Financial Support or Fraud.

In this role, you'll help us on our mission to Change Banking for Good by:

• Using your analytical skills to solve complex business challenges, finding patterns in the data and building new credit risk strategies. For example, you could determine who is most likely to use a credit limit increase responsibly, the optimal account terms on a price comparison website, or the best support for customers behind on payments.

• Optimising lending decisions to drive sustainable lending growth and improve customer experiences.

• Delivering strategic recommendations and bringing them to market - working with product, data and tech teams to deliver them.

• Ensuring good outcomes for customers by tracking and drawing insights from performance of credit decisions.

What you'll need

• Enjoy solving analytical challenges

• Able to use technical skills to solve complex data problems. If you know how to use SQL and Python, that's great. No worries if not, as we will help you learn

• Strong mathematical and critical thinking skills

• An open mindset in your approach to change and personal development

• Experience leading a project, and working with people at every level to see it through

• A university degree or equivalent

• Experience in consulting or financial services

Where and how you'll work

This permanent position offers the flexibility of being based in either our London or Nottingham office. We prioritise collaboration and connection, so you'll be based in office three days a week, from Tuesday through to Thursday. To further foster teamwork, you'll also travel between offices twice a month. Mondays and Fridays are designated as company-wide virtual days.

What's in it for you

We're set up for growth - and that means in our people, as well as our business. You'll get plenty of opportunities to learn and develop your career.

We love to give our Strategy Analysts the opportunity to rotate to roles across various teams, from Marketing and Lending strategy, to Customer Management and Valuations. This is part of our winning formula for creating great future leaders so this role is well suited to high performers looking for growth opportunities.

As well as that, you'll get:

• Pension and bonus schemes

• 25 days' holiday (and the option to buy up to 5 more)

• Private medical insurance

• Season ticket loans

• Cycle to work scheme

• Enhanced parental leave

If you're based in Nottingham, you can use a fully-serviced gym, subsidised restaurant and mindfulness and music rooms. In London, you can sweat it out on our rooftop running track. See our full list of benefits here

What you should know about how we recruit

We pride ourselves on hiring the best people, not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are, whatever you look like, wherever you come from. We know it's about what you do, not just what you say. That's why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.

We also partner with organisations including the Women in Finance and Race At Work Charters, Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in, to name a few:

• REACH - Race Equality and Culture Heritage group focuses on representation, retention and engagement for associates from minority ethnic groups and allies

• OutFront - to provide LGBTQ+ support for all associates

• Mind Your Mind - signposting support and promoting positive mental wellbeing for all

• Women in Tech - promoting an inclusive environment in tech

Capital One is committed to diversity in the workplace.

If you require a reasonable adjustment, please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Who We Are

At Capital One, we're building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding.

Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. Together, we are on a quest to change banking for good.