Lead Operations & Supply Chain Manager

Now over 10 years old, this entrepreneurial brand has built a strong reputation in luxury health supplements, with a direct-to-consumer model that fosters deep, lasting relationships with its community. With a mission-driven culture that values balance, mental wellbeing, and authenticity, they are looking for someone who is genuinely passionate and knowledgeable about the wellness sector, and eager to contribute to a brand that truly makes a positive impact.

As Lead Operations & Supply Chain Manager, you’ll have the autonomy to lead the full operational lifecycle - from end-to-end supply chain management to NPD production. Reporting to the Head of Brand & Product, you will oversee production, supplier partnerships, logistics, and regulatory compliance, ensuring every product meets the brand’s high-quality standards while optimising cost and efficiency.

This is a pivotal role for a hands-on, solutions-focused professional with strong organisational skills and the ability to thrive in a fast-paced environment. You’ll balance strategic leadership with day-to-day delivery, driving initiatives that directly influence the brand’s growth, innovation, and customer experience.

Responsibilities

• Manage stock systems, production forecasts, and inventory planning.
• Drive cost-saving initiatives and operational efficiencies to protect margins.
• Develop production processes, guidelines, and best practices.
• Oversee sustainable packaging development and supplier negotiations.
• Lead onboarding of new manufacturers and manage new product launch processes.
• Maintain quality assurance across production and ensure regulatory compliance.
• Build business cases for new products, managing costs, pricing, and investments.
• Oversee production runs for testing, validation, and continuous improvement.

Experience Requirements

• Experience in a production management or supply chain role, ideally in the health supplement industry.
• Experience in forecasting required.
• Expertise in managing large-scale supply chains, including supplier contracts, SLAs, and quality control processes.
• Solid understanding of relevant compliance standards for supplements in the UK (US experience is a plus).
• Advanced Excel skills, including proficiency in managing and interpreting forecast data.
• Strong communication and negotiation abilities to maintain high supplier standards.
• Excellent leadership and team management capabilities.
• High attention to detail, with a proactive and problem-solving mindset.
• Passion for health, wellness, and nutrition is a plus.
• Experience in launching products into new markets and conducting supplier reviews and audits is desirable.
  
  

Location: London
Country: United Kingdom
Contract Type: Full Time
Salary: £up to £Competitive

Job Reference: CJLSCO2025
Sector: Beauty & Wellness
Role: Logistics
Market: Health Supplements