French Speaking Customer Service Representative
- Respond promptly to customer inquiries via phone, email, and other communication channels.
- Process customer orders accurately and ensure timely delivery coordination.
- Maintain detailed records of customer interactions and transactions in the system.
- Collaborate with internal departments to resolve customer issues effectively.
- Provide product information and guidance to customers as needed.
- Monitor customer feedback and escalate concerns to the appropriate teams.
- Support the team in achieving customer satisfaction and retention goals.
- Contribute to the continuous improvement of customer service processes.
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