GTS Product Manager, Guarantees

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

GTS’s vision is to ‘connect the world through trade’ by bringing the future of trade to our clients through Global Trade Solutions. Trade is changing, clients need us more than ever, and new models and capabilities are needed to compete. For our customers, we need to remain committed to being strategic partners, global connectors, and innovative problem solvers to help businesses and economies grow.

We are currently seeking an experienced individual to join this team in the role of Product Manager, Guarantees.

The Product Manager will support the global management and development of the Guarantees product set, including financial and performance guarantees, with additional responsibility for performance monitoring, enablement, and governance under the UK NRFB perimeter.

In this role, you will:

• Support global and regional initiatives to expand and enhance the Guarantees proposition.
• Maintain core product documentation, pricing models, and onboarding guidance.
• Contribute to product enablement materials for frontline and implementation teams.
• Track and report on KPIs, operational risks, and audit readiness.
• Act as first-line support to front-line teams for structuring and positioning guarantee solutions.

To be successful in this role you should meet the following requirements:

• Good understanding of Guarantees and Standby LC products;
• Proven ability in working in cross-functional and multi-cultural projects.
• Strong relationship management and influencing skills
• Outstanding interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels internally and externally
• Well developed management skills, with experience in team building and managing a wide range of projects;
• High level of drive and motivation to ensure successful delivery of complex transformational initiatives; and
• Execution orientated with an ability to leverage resources available to achieve goals.

The base location of this role is London operating a Hybrid working model.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Email: [email protected]

Telephone: +44 207 832 8500