Senior Shift Production Manager

Req ID: 491182

Location: New Cross Gate

Appointment Basis: Permanent

Apply by: 10th September

Salary + Benefits: CIRCA £72,000

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Your future role

The Senior Shift Production Manager leads the production team to meet daily operational targets across safety, reliability, train presentation, and efficiency. You will be working on the New Cross Gate project across the London Overground. They foster a culture of continuous improvement, accountability, and high performance. Managing Shift Production Managers and supporting Team Leader development, they ensure effective delivery of maintenance activities in collaboration with engineering, driving improvements in safety, quality, cost, and delivery.

We’ll look to you for:

• Lead and manage production teams to deliver safe, reliable, and cost-effective maintenance operations.
• Drive a strong health and safety culture, ensuring compliance with Alstom’s Zero Deviation Policy and all site safety standards.
• Manage and develop Shift Managers and Team Leaders, ensuring clear responsibilities, effective communication, and personal development plans.
• Monitor team performance and drive continuous improvement in productivity, quality, and on-time delivery.
• Oversee resource planning and shift coverage to meet production demands and contract requirements.
• Ensure all vehicles meet required maintenance and cleanliness standards before release into service.
• Promote operational excellence through coaching, implementation of 5S, and embedding best practices.
• Ensure compliance with contractual obligations, audit requirements, and customer expectations.
• Collaborate closely with Depot Operations, Engineering, and Commercial teams to deliver fleet performance targets.
• Identify and implement cost-saving initiatives and support long-term contract profitability.
• Support internal communication through briefings, toolbox talks, and appraisals to keep teams aligned and informed.
• Lead by example to build a high-performing team culture, motivating staff and maintaining strong morale.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

• Strong project management and communications skills,
• Good understanding of mechanical and electrical principles,
• Computer literate.
• People Engagement & Management
• Relevant experience and track record in a similar environment
• Experience of managing a team and accountable for all people management activities including absence management, appraisals, discipline and grievances.
• Experience of leading, coaching and & motivating a team to achieve individual & departmental development
• Experience of train maintenance (hands one, supervision/management) is beneficial.
• Experience of working in a pressured and fast-paced environment
• Experienced in using problem solving, Continuous Improvement techniques from investigation to resolution

Things you’ll enjoy

Join us on a life-long transformative journey – the rail industry is here to stay, so you can grow and develop new skills and experiences throughout your career.

You’ll also:

• Enjoy stability, challenges and a long-term career free from boring daily routines
• Collaborate with transverse teams and helpful colleagues
• Contribute to innovative projects
• Steer your career in whatever direction you choose across functions and countries
• Benefit from our investment in your development, through award-winning learning
• Benefit from a fair and dynamic reward package that recognises your performance and potential, plus comprehensive and competitive social coverage (life, medical, pension)
• Up to 52 weeks full maternity and adoption pay
• 25 days annual leave plus bank holidays, with the opportunity to buy or sell holiday
• A wide range of flexible benefits that you can tailor to suit your lifestyle

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you!

Equal opportunity statement:

Alstom is an equal opportunity employer committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. All qualified applicants are considered for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, age, national origin, disability status, or any other characteristic protected by local law.

As a 'Disability Confident' employer, we will interview all disabled job applicants who match the essential criteria of the job description or specification. We will consider flexible working requests for all roles unless operational requirements prevent otherwise.