Senior Administrator

We're looking for a positive and dedicated individual to support our vital work tackling Violence Against Women and Girls (VAWG). If you are looking for an opportunity to make a difference to the lives of some of our most vulnerable residents, then this could be the role for you.

This is a fixed term contract until the 30th June 2027 with potential for extension, based on ongoing service needs.

You will be responsible for ensuring that safeguarding and risk issues are identified and effectively communicated to the correct Multi Agency Risk Assessment Conferences (MARAC)

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options : Including hybrid working.
• Generous Annual Leave : 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave : An extra day off for your birthday.
• Pension Plan : 5% employer contribution.
• Enhanced Allowances : Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts : High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing : Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support : Employee assistance programme and wellbeing support.
• Inclusive Networks : Access to EDI networks and colleague cafes.
• Sustainable Travel : Cycle to work scheme and season ticket loans.
• Career Development : Ongoing training and support with opportunities for career progression.

About the role 

You will coordinate, administer and disseminate MARAC research and risk assessments, acting as the named point of contact for all MARACs in London. You will have a key role to play in ensuring that MARAC coordinators are informed if a case has been referred onto one of the specialist IDVA/organisations that make up Safe Horizons London Partnership. You will also support the IDVAs with the collation of MARAC research and ensure that minutes and actions are documented and securely recorded on the case management system. You will not work directly with victims of violence and abuse but will have a key role in coordinating the work of partners to protect victims.

You will need:

• experience working with local communities, statutory and voluntary sector organisations and an understanding of how agencies work to protect victims of violence and abuse.
• an understanding of relevant legislation, policy and procedure relating to domestic violence and abuse.
• knowledge of MARAC operating and information sharing protocols and their possible applications, as well as experience and knowledge of the MARAC process.
• experience of performance reporting and training delivery.
• experience working with and negotiating and influencing the police and other statutory and voluntary partners at a strategic and operational level.
• to be proactive, self‑motivated, confident working independently and able to use you own initiative
• good IT skills, proficient in data management and Microsoft Office (Word, Excel, Outlook, SharePoint)
• strong time management and organisational skills including the ability to meet tight deadlines.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.