Patient Services Porter

Job title: Patient Services Porter
Location: London
Term: Permanent
Hours: 40 hours per week with mix of shifts between hours of 8 am and midnight
Salary: £28,104

The role

We are seeking a versatile and detail-oriented Patient Services Porter to join our team at The London Clinic. In this role, you will be responsible for a range of duties, including Housekeeping, Catering, Portering Services, Food and Catering Services support.

The ideal candidate is a proactive individual who can seamlessly transition between various tasks to ensure the smooth operation of our facilities.

About us

Established in 1932, The London Clinic is one of the UK's largest private hospitals, with eight state-of-the-art facilities in the heart of London's medical community around Harley Street. As a charity, we reinvest in cutting-edge treatments, technology, and facilities to benefit our patients, staff, and the wider community.

We offer a comprehensive range of services, from complex medical and surgical procedures to specialist cancer care. The London Clinic is known for its supportive, collaborative culture where every contribution is valued, guided by our core values: We go further, We work as one, We personalise care.

What you'll be doing

(please see attached JD for full list of duties)

• Sample collection and delivery, clean and service hospital areas, ensure the safety, health and morale of Patient's recovery by helping to provide a clean, safe environment with minimal interference to others
• Floor maintenance - sweep, mop and wet floors, polish floors using buffing machines, vacuuming, shampooing of carpets etc
• General - distributing toiletries, cleaning of doors, washing of sinks, collection of waste, moving of furniture when required
• Linen - checking of stock levels, receive fresh linen and distribute, Ensure Infection Control Policy on the handling of linen is adhered to
• Catering support - assist in setting up and breaking down catering events, collaborate with catering staff to ensure timely and efficient service, ensure cleanliness is maintained in areas used for catering service in allocated areas and as advised by catering supervisors and manager. You will also assist in basic food preparation and service as needed, ensure dining and service areas are clean and well maintained and support kitchen and catering staff in maintaining hygiene standards

About you

• Good interpersonal communication and teamwork skills
• Good standard/grasp of spoken English and be able to write basic English
• Previous experience in housekeeping, catering, porter services, or food service is a plus but not essential
• Strong attention to detail and proactive attitude
• Basic knowledge of safety and hygiene protocols

Benefits

We offer a range of benefits including flexible working and great career opportunities. Our core benefits are:

• Private Medical Insurance
• Contributory pension scheme (total contribution up to 20%)
• 25 days holiday plus bank holidays
• Life assurance (4 x salary)
• Travel season ticket loan
• A range of retail discounts

We are committed to safeguarding and protecting all adults at risk, children and young people by implementing robust safer recruitment practices during our selection process. Pre-employment checks are undertaken in accordance with industry standards and regulations, and successful applicants may be required to undertake an Enhanced Disclosure via the Disclosure and Barring Service (DBS). If you would like further information about our safer recruitment policy then please contact a member of our recruitment team.

​​​​​​​The London Clinic is proud of its diverse workforce and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. We absolutely welcome applicants from underrepresented groups; if you think you have the skills and experience for the job, please apply - we would love to hear from you regardless of your background.