Learning Consultant (UK)

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

The People function leads the implementation of the Group’s people strategy in line with business objectives. We facilitate learning and development, talent management, succession planning and employee mobility while defining and overseeing frameworks that support employee performance management, reward, resourcing and engagement.

The Learning Consultant UK plays a key role in delivering a strategic learning agenda by identifying root causes of performance issues, assessing if learning is the appropriate intervention, and creating impactful and relevant learning experiences. Working as a key enabler within the Enterprise Learning team, this role merges consulting mindsets with delivery execution, flexing across initiatives, portfolios and priorities to meet business requirements, help strengthen workforce capabilities, and embed a culture of continuous learning. The successful candidate will collaborate closely with senior stakeholders, colleagues from People, Governance and Communications, including Enterprise Talent and Enterprise Learning, and external vendors to bring to life the learning strategy and to ensure that learning solutions are relevant, engaging and impactful.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you will:

• Provide strategic guidance and learning expertise to client groups, supporting workforce capability needs and people priorities through fit-for-purpose learning solutions.
• Contribute to the design, curation and management of enterprise-wide Academies, programmes, and career development tools aligned to key skills, domains and development segments (such as Leadership, Wealth, Agile, Sales, etc.) across all business and infrastructure areas.
• Enable the deployment of learning initiatives, track performance and impact measures, and support continuous improvement through data-led insights.
• Acts as a trusted consultant to stakeholders, partnering closely to diagnose root causes of performance gaps, determine whether learning is the right solution, and shape targeted learning solutions that address real business problems and capability priorities
• Owns the full learning lifecycle – from identifying learning needs, designing and delivering solutions, to measuring impact and driving continuous improvement

To be successful in this role you should meet the following requirements:

• Prior experience in a Learning or People Development within a HR Consultancy or Global regulated business.
• Prior experience demonstrating broad and comprehensive understanding of concepts and principles within multiple disciplines or a fast-changing discipline.

• The role requires a comprehensive understanding of several value units / products / regions / legal entities.

• Covers a wide range of diverse activities that require complex judgements and solutions based on conceptual thought and strategic vision and analysis
• Is proactive in developing ideas, continuously searching for improvements in techniques which add value to the business and has full responsibility for implementation.

• Latitude to make decisions outside of established procedures but within a policy framework.

• The role requires the ability to guide, persuade and influence others through the developed skills of communication and diplomacy. Establishing effective collaborative relations with external organisations is a critical part of the job.

This role is based in London / Birmingham on a hybrid working basis.

Opening up a world of opportunity

We believe that being open to a range of perspectives and cultures is vital for our business.

We work hard to ensure our diverse and inclusive workplace reflects the communities we serve. We want everyone to achieve their potential – regardless of their gender, ethnicity, disability, religion, sexual orientation or age. If you have a different way of seeing the world, we are interested in hearing from you.

HSBC is committed to being an inclusive employer and providing an inclusive and accessible recruitment process for all. We will provide reasonable adjustments to remove any disadvantage to you being considered for this role. We are proud members of the Disability Confident Scheme, and will offer an interview to disabled candidates who meet the minimum criteria for the role.

If you would like to receive any information in a different way or would like us to do anything differently to help you apply for our roles, please contact our Recruitment Helpdesk:

Email: [email protected]
Telephone: +44 2078328500.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has processes in place to avoid nepotism. This means we will avoid circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.