Disrepair Paralegal

Job Description

Summary

What you'll do

Notting Hill Genesis, one of London's largest housing associations, are looking for a Paralegal to join our Legal Disrepair team to manage and oversee all aspects of your own disrepair caseload from receipt of the initial letter of claim to legal settlement and completion of works.

You will work closely with disrepair coordinators, surveyors and other teams to ensure an efficient and effective legal resolution to all cases.

We support flexible working arrangements that foster collaboration, combined with the power of in-person interactions.

For this role, we'd expect you to be in the office three times a week to ensure we're at our prime, crafting exceptional customer experiences and achieving outstanding business outcomes.

How you'll do it

You will have your own caseload for you to drive an effective, pre-litigation resolution which is both practically achievable and cost effective to the organisation. Your decisions will be made in collaboration with operational teams, whilst placing the resident at the centre of every decision.

Specific duties will include:

• Leading on and managing your own caseload of disrepair claims as well as liaising with internal and external stakeholders to ensure cases are managed in a joined-up way
• Applying your knowledge of the relevant laws, regulations and processes (including the pre-action protocol and the Civil Procedure Rules) to assess and advise on evidence, extent of liability and quantum.
• Concluding cases in a timely manner but also in a way which is cost effective and minimises risk to the organisation.
• Collating documentation from multiple sources in order to fulfil disclosure obligations.
• Processing and drafting legal documents such as Part 36 offers, settlement agreements and Tomlin/Consent orders.
• Representing NHG in external settings such as court, multi-agency meetings, local authority engagement meetings, mediation and casework panels.
• Preparing, drafting and responding to all necessary legal documentation including bundles, evidence and witness statements as required.

The ideal candidate

We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.

We are looking for a conscientious person, who has an eye for detail and an enthusiasm for law. You should have excellent written and verbal communication skills and a proven ability to exercise good judgement and discretion. You will be able to work efficiently, showing excellent case management skills, attention to detail and an ability to meet deadlines and prioritise tasks.

You will also be able to develop and maintain strong relationships with colleagues, operational teams and third party stakeholders.

Essential:

• Experience working within a disrepair or asset management team within a legal department or practice, housing association or similar organisation.
• A law degree, CILEX or equivalent
• Strong organisational skills, accuracy, and attention to detail
• Good drafting skills
• Ability to work independently in a fast-paced environment.

Desirable:

• Knowledge of all relevant legislation i.e. Landlord and Tenant Act 1985, Homes (Fitness for Human Habitation) Act 2018, etc.
• A working understanding of the Civil Procedure Rules

What's in it for you?

Once you join us, you'll find plenty of opportunities to grow within our organisation.

You'll also have access to a wide range of learning opportunities to help you achieve and maximise your potential. Benefits include:

• Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
• Generous pension scheme
• Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
• Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
• Health cash plan
• Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.

• Interest free loans - season ticket loan, tenancy deposit loan, and training loan
• Cycle to work scheme.
• Life Assurance x 4 annual salary

All about us

Notting Hill Genesis is a not-for-profit organisation providing affordable homes for Londoners and it is now one of the largest housing associations in London. We are both a landlord and a developer, with more than 60,000 existing homes and 10,000 more in our pipeline and we employ around 1,500 staff.

For more information on what we do and what makes us different please visit:

We welcome applications from everyone. We actively monitor the diversity of our workforce and strive to show equal representation throughout all levels of the organisation. We are a Stonewall Diversity Champion, a Disability Confident employer amongst other diversity commitments.

To find out more about our approach to equality, diversity and inclusion please visit: -is-our-strength/

Selection Process

Step 1: If you are interested, please send your application now! Closing date is 10 October 2025.

Step 2: Successful candidates will be invited to interview and assessment week commencing 19 May 2025.

Please note this role is internally known as Paralegal.

Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via [email protected].  

Should a redeployee apply for this role, their application will be considered before any others.

NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

PandoLogic. Keywords: Paralegal, Location: London, ENG - SE25 5PY