Mental Health Support Worker WCC624599

Job Details:

Salary range: £34,359 - £37,509 per annum. Salary negotiable depending upon experience.
Work location: 4 Frampton Street, London, NW8 8LF
Hours per week: 36
Contract type: Permanent
Vetting requirements: Enhanced DBS Check
Closing date: 29 July 2026

About Us:

THE EXTRAORDINARY STORY OF INDEPENDENT LIVES

Adult Social Care in Westminster City Council is a world of extraordinary stories, where our passionate, caring and committed professionals do brilliant work every day.

Mrs D was frail and unwell. Her son was her main carer, but he wasn’t coping. We stepped in to help, but they were hostile to outside agencies. They’d always lived together and were terrified they’d be split up. Our social worker did a great job persuading Mrs D to get hospital treatment and a temporary stay in a care home. In an epic effort throughout COVID, she gained the son’s trust and sorted all the repairs, carers and nurses needed so that Mrs D could come home to live with her son. We also got Mr D regular respite and a personal budget awarded in recognition of him as her carer. After all, there’s nothing more important than living the life you want.

The Role:

As a Support Worker in our Mental Health Outreach Service, you can make your own powerful contribution to a diverse team who share the same values and vision. You’ll be a valued member of a service where you can make a real difference in the lives of people with mental health challenges. With wellbeing at the heart of everything we do, we work to empower people in achieving their goals. Joining a team where everyone feels comfortable showing up to work as their whole self, you’ll work with colleagues and teams who are involved in the care of your assigned service users, to make sure the best possible service is delivered.

As a key worker for users of our Mental Health Outreach Service, you’ll identify their needs and work with them to develop care plans focused on achieving life-enhancing outcomes. It’s all about promoting independence and emotional wellbeing. You will develop respectful, supportive and sensitive relationships with service users. And you’ll assess, plan, implement, manage and evaluate activities within a person-centered planning framework, which will help people develop valuable life skills. Ultimately, you’ll help people improve their mental health and wellbeing, while securing more control over their own lives.

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About You:

To make a difference from day one, you’ll need some experience in a health and social care role. You have worked with people who have severe and enduring mental health problems, and with their family and carers. You demonstrate an understanding of key principles which underpin the way we work; social inclusion, independence, empathy and empowerment. As well as the ability to plan and deliver varied activities, you are comfortable producing written reports and statistical data which show the difference we can make.

Westminster City Council is committed to supporting Care Leavers into the workplace. Care Leavers seeking their first job and who wish to be considered under our scheme, will automatically be invited to interview should they meet the essential criteria for the role.

What We Offer:

Westminster is an amazing place. We are home to more than 200,000 residents from all backgrounds, over 50,000 vibrant and vital businesses and three-quarters-of-a-million people work in Westminster. Westminster City Council is one in which our communities are at the heart of our decision-making and help to determine the city’s future. By working directly with our communities and other partners, we can build a more inclusive city that celebrates our diverse communities, and where residents, workers and visitors from all backgrounds will feel welcome and safe. At Westminster City Council, we pride ourselves on being an inclusive workplace and employer of choice. We encourage and welcome applications from people from all backgrounds and aim to have a workforce that, at all levels, represents the communities we serve. We champion equality, diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued, has a sense of belonging and is empowered to be their best, that is Our Westminster Way. To find out more about how we do this visit

As a forward-thinking Council we appreciate that people work in different ways, therefore our staff benefit from working a range of flexible working patterns as well as Agile working. 

The Council is a Disability Confident Employer. If you have declared a disability in your application, we guarantee an interview if you meet the essential criteria of the job. If you are invited for interview, you will be asked if you need any reasonable adjustments in order to attend, and we will make these wherever possible.    

We reserve the right to extend or close this vacancy early without warning subject to the volume of suitable applicants.