Salesforce Multi Cloud Lead Technical Developer

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.


Collinson is the operator of Priority Pass, the world’s original and leading airport experiences programme. Travellers can access a network of 1,500+ lounges and travel experiences, including dining, retail, sleep and spa, in over 650 airports in 148 countries, helping to elevate the journey into something special. We work with the world’s leading payment networks, over 1,400 banks, 90 airlines and 20 hotel groups worldwide.

We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experiences.


Key clients include Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, HDFC.

Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we work.

Never short of ambition, the success of our business is delivered through the diverse and talented team of over 2,200 global colleagues.

Purpose of the job

We are seeking a skilled and experienced Salesforce Multi-Cloud Lead Technical Developer to join our growing team. This role will be responsible for leading the design, development, and implementation of Salesforce solutions across multiple clouds—including Sales Cloud, Service Cloud, CRM Core, and, ideally, Marketing Cloud, Data Cloud, and Loyalty Management. You will also be responsible for leading and performance managing other developers.

Key Responsibilities

· Lead the architecture and hands-on development of scalable Salesforce solutions across multiple Salesforce clouds.

· Collaborate with stakeholders to gather business requirements and translate them into technical designs.

· Guide the development team, provide technical direction, and conduct code reviews.

· Performance manage and mentor Salesforce developers.

· Develop custom applications using Apex, Lightning Web Components (LWC), and Visualforce.

· Integrate Salesforce with external systems via APIs and middleware solutions.

· Ensure compliance with Salesforce security best practices, enterprise architecture, and data governance.

· Support CI/CD pipeline setup and deployment processes.

· Stay current on Salesforce releases, features, and industry trends.

Knowledge, Skills, and experience required

· 6+ years of experience in Salesforce development, with multi-cloud exposure (Sales, Service, CRM Core).

· 3+ years performance managing salesforce developers

· Experience or familiarity with Marketing Cloud, Data Cloud, and Loyalty Management is highly desirable.

· Expertise in Apex, LWC, Visualforce, SOQL, and SOSL.

· Strong understanding of Salesforce automation tools (Flows, Workflow Rules, Process Builder, Approval Processes).

· Experience with third-party integrations and API design (REST/SOAP).

· Familiarity with DevOps tools and processes (Git, Gearset, Copado, etc.).

· Salesforce Platform Developer I and II certified.

· Salesforce Integration Architecture Designer; Development Lifecycle & Deployment Designer and/ or Platform App Builder certified preferred

· Proven leadership experience in team management and performance management.

· Strong communication skills and the ability to work in agile, cross-functional teams.

Person Specification

· Strategic Communicator: Able to engage confidently with senior stakeholders and influence outcomes.

· Team Leader: Supports and mentors others while fostering a positive, delivery-focused culture.

· Organized and Proactive: Manages competing priorities and drives delivery forward.

· Collaborative: Works effectively across a multidisciplinary Salesforce team.

· Analytical Thinker: Brings clarity to complex problems and proposes practical solutions.

· Adaptable: Thrives in dynamic environments and embraces continuous learning.

· Lifelong Learner: Committed to ongoing personal and professional development, staying current with emerging technologies and Salesforce advancements.

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our on-going success.

We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Take Action, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our customers and clients.

In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

If you need any extra support throughout the interview process, then please email us at [email protected]