Home Makers Manager

We are seeking a Home Makers Manager with demonstrable experience in managing PRS portfolio to join our team.

The role is responsible for providing a high quality lettings service and line management of a team member.

The right candidate must be confident in managing both landlords and tenants as well as working in a fast-paced environment with a range of stakeholders. A qualification in ARLA/PropertyMark is desirable.

The role offers agile working, with a minimum of working three days in the office per week.

Due to the nature of this job, it is a requirement that applications are to be treated as an exception under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975. This post will be subject to a DBS check.

About Phoenix Community Housing

Phoenix is a housing organisation with a difference. We’re led by our residents, with a tenant as our Chair and with residents as the largest group on our Board. Some housing associations talk about resident involvement. We live and breathe it every day.

We believe this is our core strength and it’s helped us achieve a wide range of accolades and awards.

We’re based in south Lewisham, London, and are proud to be building new homes in our area. We’ve grown as a housing association, taking on the management of 1,500 more homes in late 2021 to bring our total number of homes to around 7,800.

Our new Corporate Plan will help us deliver on our vision of ‘together building a better future for our Phoenix Community’, supported by strategies to refresh our approach to resident involvement, customer service, sustainability and ensuring that all residents can enjoy good quality, safe and affordable homes.

Our big ambitions apply to our staff too. We are pleased to offer a generous benefits package, including our wellbeing programme, comprehensive learning and development and a culture of employee involvement.

If you think you’re the right person to help us make the next stage of our journey, then we’d love to hear from you. We strongly believe in a work-life balance so we’d be pleased to talk about part-time flexible working and job sharing options.

Phoenix is committed to safeguarding and promoting the welfare of vulnerable groups, and we expect all staff and volunteers to share this commitment.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

To apply, please visit our website via the button below outlining how you meet the requirements of the role by 23:59 on Tuesday 23 September 2025.

You can find more information about the role in the job description below.

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Interviews and assessments for this role are due to take place on Monday 29 September 2025.