Housing Manager - Local Authority (Temp: London)
Location: London
Rate: 280-300 Umbrella
The Role The Housing Manager will lead and develop a high performing team, ensuring excellent service delivery across tenancy management, neighbourhood improvements, ASB casework, voids and lettings, estate inspections, and safeguarding.
Key responsibilities include:
- Leading, motivating, and developing a team of Housing Officers and Assistants to deliver a value for money neighbourhood service.
- Implementing the organisation's neighbourhood services business plan and contributing to budget management.
- Ensuring compliance with tenancy agreements, taking proactive steps to minimise breaches and improve resident satisfaction.
- Overseeing quarterly estate inspections, working collaboratively with repairs and estate services.
- Managing the voids and lettings process, ensuring properties are turned around efficiently and income is maximised.
- Delivering an effective approach to anti social behaviour through decisive case management and partnership working.
- Ensuring responsive, victim centred action on domestic abuse cases.
- Representing Housing Services at court, case conferences, and multi agency meetings.
- Building strong stakeholder relationships across partner organisations, resident groups, community agencies, and internal teams.
- Analysing service performance, KPI data, and developing strategies for continuous improvement.
- Championing equality, diversity, and inclusion across service delivery.
- Supporting emergency planning, service continuity and the council's safeguarding responsibilities.
About You We are seeking a confident and capable leader with experience in social housing and neighbourhood management.
You will ideally bring:
- Experience managing teams in a housing management or neighbourhood services environment.
- Strong knowledge of housing legislation, tenancy management, and social housing regulatory frameworks.
- A track record of delivering service improvement, driving performance, and managing change.
- Experience handling complex ASB cases, complaints, safeguarding concerns, and multi agency working.
- Excellent communication, influencing, and relationship building skills.
- Ability to analyse data, manage budgets, and contribute to strategic planning.
- Strong organisational skills with the ability to prioritise competing demands.
- A commitment to equality, diversity, and delivering exceptional customer service.
Why Apply?
Join a respected and community focused housing provider
Lead a passionate team committed to improving local neighbourhoods
Make a real impact on residents' quality of life
Excellent opportunity for professional growth and development How to Apply
If you are an experienced housing management professional looking for your next step, we would love to hear from you.
Apply today via Pertemps Network Group and take the next step in your housing career.
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