Support Worker

Snap Care
London
KT11, Oxshott. Kind and empathetic Carer/Support Worker for a 41-year-old female with complex healthcare needs. Up to £20.33 gross per hour. £24,336.00 gross per annum based on 24 hours per week.

Title: Carer/Support Worker
Location: Oxshott KT11
Wage/Salary: Day shifts £18.67 | Night shifts £20.33 gross per hour. £24,336.00 gross per annum (24 hours per week)
Driver Essential? Preferred. Automatic adapted vehicle available on duty.
Essential:
• Experience supporting an adult with complex healthcare needs.
• Experience with controlled medication, palliative care and mental health.
• Able to support fluctuating moods linked to health conditions.
• *Female applicants only.
• Non-smoker/vaper.
• Fluent English.
Desirable:
• Happy to spend time chatting, playing games and working at the client's pace.
Start Date: ASAP
Days & Hours: 24 hours per week. Saturday 9:30am–9:30pm and Sunday 9:30pm–Monday 9:30am. Additional hours available to cover sickness and annual leave.
Accommodation: Carer's bedroom and bathroom available during shifts.
Recruiter: Sally

About this child/client
Amy, 41, enjoys cross-stitch, online shopping and collecting Jellycats. She has complex medical conditions including Ehlers-Danlos syndrome, Mast Cell Activation Disorder, Gastroparesis, non-epileptic seizures, PTSD, spinal instability and a likely acquired brain injury. Amy experiences chronic pain, fatigue and fluctuating emotions. She is mostly bed-bound and requires support with transfers, personal care, daily bed bathing and commode use.

overview of role
You will provide 1:1 day and overnight support. Overnight duties include responding to seizures, pain management needs and other care requests via a bedside alert system. Some nights are quiet, while others require regular support. Daytime duties include personal care, medication support, light household tasks such as laundry and ironing, and providing companionship through conversation, games or quiet activities at Amy's pace. Full training is provided for specialist tasks if required.

who this role would suit
A calm, empathetic and emotionally resilient Support Worker who understands complex health conditions and fluctuating emotions. You will know when to offer support and when to give Amy space. You must be comfortable working in her family home, respect her Christian faith, DNR and ADRT decisions, avoid strong fragrances and certain foods due to severe allergies, and be willing to cover additional shifts when available.

what's great about this job
A rewarding opportunity to make a real difference while using your complex care skills. The regular weekend shift pattern offers a great work-life balance, with opportunities for additional hours and ongoing training.

Recruitment Process
This vacancy is managed through Snap Care's Shortlist Service. Applications will be reviewed before suitable candidates are passed to the client to continue the recruitment process.

Please note: Unfortunately, sponsorship is not available for this vacancy.

*Where a specific gender is stated, this is a genuine occupational requirement under paragraph 1, Schedule 9 of the Equality Act 2010.
Posted 2026-07-12

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