Neighbourhood Caretaker - 30 hours

Octavia
London

We are currently looking for a Neighbourhood Caretaker - 30 hours to join our Estates Services Team. The Communal Services Team provides a high standard of communal services to Octavia Housing properties, tenants and leaseholders. As a Neighbourhood Caretaker you will ensure that the properties and surrounding area you deliver a service to, will be clean, tidy, safe, secure and in good condition, both by direct action and by monitoring of estate services provided by contractors.

As this is a neighbourhood position it is essential that you are based within close proximity of W11.

Key responsibilities for this role include:

  • Ensuring shared areas are cleaned to a high standard including regular sweeping of external areas, removing litter from communal gardens, cleaning internal areas, prompt removal of graffiti and carry out gardening as required.
  • Reporting and follow up all communal repairs.
  • Be point of contact for all contractors, developers, managing agents, local authorities, and emergency services on site.
  • Monitor the performance of our contractors, including raising performance issues and attending contract/performance meetings as required.
  • Assist us with obtaining quotes for improvements works, including overseeing works and assisting with resident consultation.
  • Reporting accidents in the accident report book.
  • Participating in site inspections.
  • Providing advice/signposting residents to other services, and reporting any support needs to the Housing Services Team.

Requirements

We believe every employee at Octavia has a part to play in delivering of our vision and strategy. We are looking for individuals who will encompass our values which are Respectful, Responsive, Reliable and Resourceful, and support one another in achieving their potential.

For this position, we have listed the requirements we believe are essential for this role:

  • Experienced in cleaning and caretaking.
  • Knowledgeable of health and safety practices including COSHH and Manual Handling
  • Able to carry out basic DIY / maintenance tasks
  • Able to carry out physical tasks on a daily basis

Benefits

The salary for this role is £28,911 per annum plus fantastic benefits including up to 10% pension contributions.

We also offer a fantastic additional benefits:

  • Flexible-working
  • Life Assurance
  • Employee Wellbeing App/ Mental Health Support
  • Online GP Service
  • Cycle to work
  • Opportunities for self-development with over 60 courses available to self-enrol
  • Opportunities to volunteer in our Charity Retail Stores or on our Befriending Programme

Together, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices of our employees. Everyone is welcome.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early

Posted 2025-08-06

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