Sales Support /Customer Services
Customer Account Manager to join a well-established and growing business based in South East London . This is a full-time, permanent role offering a competitive salary (depending on experience).
About the Role:
You'll be managing a portfolio of key customer accounts, ensuring service excellence and maintaining accurate client data. This is a client-facing role requiring strong communication, attention to detail, and the ability to work independently. Familiarity with systems like Prima or Horizon would be a real plus.
Key Responsibilities:
- Manage and support a portfolio of key customer accounts
- Maintain and update client data accurately in internal systems
- Build strong relationships with customers to ensure service excellence
- Liaise with internal teams for smooth order processing and problem-solving
- Proactively identify ways to add value and enhance customer satisfaction
What We're Looking For:
- Experience in customer service or account management
- Familiarity with Prima and/or Horizon systems is highly desirable
- Excellent organisational and communication skills
- Confident working independently and managing multiple priorities
This is a fantastic opportunity to join a friendly, experienced team within a business that values reliability, long-term relationships, and high service standards
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
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